TigerConnect
TigerConnect Leadership & Management
Frequently Asked Questions
At TigerConnect, our managers lead with clarity, trust, and accountability. In a fast-paced, remote-first environment, leadership starts with setting clear priorities, defining what success looks like, and giving employees the autonomy to own their work.
Our managers focus on outcomes rather than micromanagement. Teams are trusted to manage their time and deliver results, while leaders stay connected through regular check-ins, clear goals, and ongoing feedback. Expectations are high, but they are paired with transparency and context so employees understand why the work matters and how it ties to our broader mission.
Support means being accessible, direct, and invested. Our managers work to remove blockers, help teams navigate trade-offs, and encourage thoughtful risk-taking. Feedback is timely and candid, wins are shared, and challenges are addressed openly. The result is a culture where employees feel trusted, supported, and empowered to do their best work.
Clear communication and transparency are core to how we operate at TigerConnect. At the company level, we hold monthly all-hands meetings where executive leadership shares updates on organizational goals, progress, and key initiatives. These sessions include dedicated time for open questions and discussion.
At the team level, weekly stand-ups help keep teams aligned and informed, while monthly departmental all-hands meetings review progress against company objectives and team goals.
At the individual level, employees set annual goals in Workday in partnership with their managers. Weekly one-on-one meetings support ongoing alignment, performance feedback, and career development, ensuring expectations are clear and progress is regularly discussed.
Our leaders provide strategic direction through clear roadmaps, quarterly strategy reviews, and regular updates on key performance indicators. We begin each year with a company-wide kick-off to align employees around annual priorities, and we revisit progress against those goals throughout the year during monthly all-hands meetings.
Employees consistently describe our leadership vision as forward-looking, ambitious, and grounded in execution. This clarity helps teams understand not just what our goals are, but why they matter and how individual contributions connect to broader outcomes.
In our 2025 Ascend employee survey, a strong majority of employees reported feeling confident that TigerConnect is well-positioned for long-term success, reinforcing trust in our leadership’s direction and decision-making.
