Account Executive- DX division

Who You Are

• You thrive in startup environments where agility, innovation, and hustle define success. You're a natural relationship builder who understands that healthcare is fundamentally about trust, connection, and improving lives. Rather than leading with features and benefits, you lead with curiosity about your customers' challenges and a genuine passion for helping them deliver better patient care.
• You're mission-driven and energized by the potential of AI and molecular diagnostics to save lives and transform healthcare delivery. You see yourself as a bridge between vital departments – working seamlessly with clinical affairs, product development, and customer success to ensure every provider and patient receives an exceptional experience.
• You have a hunter mentality balanced with a farmer's patience. You know how to open doors, but you also understand that healthcare sales cycles require persistence, education, and trust-building. You're equally comfortable presenting to a single physician or a hospital C-suite, and you view every interaction as an opportunity to advance both Viome's mission and your customer's success.

What You'll Do

• Territory Development & Pipeline Management
Develop and execute strategic territory plans targeting concierge medicine and functional medicine practices within your assigned geographyBuild and maintain a robust pipeline of qualified prospects through prospecting, networking, and referral developmentManage complex, consultative sales cycles averaging 6-12 months from initial contact to contract signature
• Relationship-Centered Selling
Conduct comprehensive needs assessments to understand practice workflows, patient populations, and clinical challengesCollaborate with clinical affairs team to design customized diagnostic solutions that address specific practice needsLead product demonstrations and educational sessions that showcase clinical utility and practice integration benefits
• Partnership Development
Identify and cultivate strategic partnerships with key opinion leaders, practice management companies, and healthcare networksRepresent Viome at industry conferences, medical society meetings, and regional healthcare eventsDevelop referral relationships with complementary healthcare technology vendors and consultants
• Customer Success & Growth
Work closely with implementation team to ensure smooth onboarding and optimal utilization of diagnostic servicesMonitor customer satisfaction and identify opportunities for expanded testing volumes and additional service offeringsServe as voice of customer to internal teams, providing feedback on product development and service enhancement opportunities
• Market Intelligence & Strategy
Maintain deep understanding of competitive landscape, regulatory environment, and reimbursement trendsProvide market feedback to inform product development, pricing strategies, and go-to-market approachesCollaborate with marketing team to develop territory-specific campaigns and educational content

What You Bring

• Experience & Education
Bachelor's degree required; advanced degree in life sciences, business, or healthcare preferred5-10 years of progressive B2B sales experience in healthcare, with proven track record selling to healthcare providersExperience selling laboratory developed tests (LDTs), molecular diagnostics, or similar clinical testing services strongly preferredDemonstrated success in relationship-based selling environments with long sales cycles and complex decision-making processes
• Skills & Competencies
Proven ability to consistently meet or exceed sales targets in competitive healthcare marketsExceptional communication and presentation skills, with ability to translate complex scientific concepts for diverse audiencesStrong business acumen with experience developing territory strategies, forecasting, and pipeline managementProficiency with CRM systems (Salesforce preferred) and sales productivity toolsAbility to work independently while collaborating effectively with cross-functional teams
• Personal Attributes
Entrepreneurial mindset with comfort operating in fast-paced, evolving startup environmentHigh emotional intelligence and genuine passion for improving patient outcomes through innovative healthcare solutionsResilience and persistence required for navigating complex healthcare sales environmentsStrong ethical foundation and commitment to compliance in regulated healthcare industryWillingness to travel 40-60% within assigned territory and to company/industry events
• Preferred Qualifications
Existing relationships within concierge medicine or functional medicine communitiesExperience with value-based care models and understanding of healthcare economicsFamiliarity with molecular diagnostics, genomics, or microbiome testingPrevious startup or high-growth company experienceClinical background or advanced understanding of preventive medicine approaches