Account Manager, Crozier

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

Come join us in unlocking the power of art preservation at its finest. From million-year-old fossils to priceless art and timeless artifacts, Crozier revolutionized global art logistics. Our art-handling expertise has earned the trust of artists, collectors, dealers, galleries, and museums worldwide for four decades.

We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.

To that end, our Accounts Manager, Northeast Region is responsible for building, growing and strengthening client relationships to deliver client-oriented solutions across Crozier’s entire portfolio. In addition, the candidate will drive performance by effectively motivating and coaching their team to exceed objectives and expand the team's technical capabilities.

RESPONSIBILITIES

• Serve as the  main point of contact clients, ensuring the highest levels of client satisfaction and growth of the account 

• Develop Account Plans, Quarterly Business Reviews, and execute on all aspects of account and project management

• Work closely with multiple operations and business functions, as well as external partners through the sales and project lifecycle

• Manage a range of service projects, from supporting our clients with their day-to-day transactional needs, to working on their more complex, large-scale and International projects, staying within scope and budget 

• Utilize a consultative approach to determine technical requirements, design solutions, define dependencies, assess risks and build proposals

• Provide clear and concise directives to operating departments and agents, ensuring estimates, work orders and invoices are clear, and deliver to the customers expectations in a timely manner

QUALIFICATIONS

• 3 to 5 Years of Experience in Sales, Account and/or Project Management

• Prior experience with selling and account management, sales process, client lifecycle management, Global Trade, Project Management workflows or Inventory Management required

• Experience of in-field art handling, inventory, rigging, or other collections care activity is preferred, but not required

• Skills - strong verbal and written communication skills; attention to detail; able to work collaboratively across the organization; strong work ethic; time management; solutions driven

• Must be able to travel/report to Crozier & Client locations within market, as needed

WHAT WE OFFER

• An ever-evolving global organization focused on transformation and innovation

• A support system in which you can voice your opinion, share feedback, and be your authentic self

• Global connectivity to learn from teammates who share your passion for art

• Competitive benefits to support your career, family, personal wellness, and financial wellbeing

• Pay: Starting at $70,000.00/an (**This position is not Commission-Based and is Bonus Eligible.)

• Schedule: Monday through Friday, 9AM to 5:30 PM EST

• Location: Remote (**Northeast Region Residence Required)

Elevate the power of your work. Let’s begin the conversation.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.#Crozier #LI-DNI