Account Manager

About Us
Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. 

About the role
Kenect is looking for a Account manager who will be working to expand our current customer base through consulting with customers and customer success managers on the goals and needs of our current customers. This role will be responsible for hitting growth targets and will have access to all of Kenect's products and solutions to do so. As both a strategic seller, and customer consultant the account manager will focus on solving problems, reducing churn, and growing accounts. 

What You Will Be Doing

• Perform product offering demos to existing and expansion opportunities  

• Make strategic outbound calls and emails daily  

• Align Kenect solutions with prospect business objectives and needs  

• Collaborate with Client Success Manager to schedule meetings and demos with clients  

• Work with leadership to identify and progress towards career advancement goals  

Skills & Qualification  

• 2-3 years of Sales experience 

• Customer success or account management experience preferred 

• Negotiating and closing business contracts with existing clients 

• Educating existing clients on new solutions and product offerings 

• Excellent communication and pipeline management skills 

• Discovery questions, active listening, and objection handling skills 

• Salesforce knowledge a plus 

Our Company Values We Hope You Showcase  

• Learn Fast, Go Fast  

• Above and Beyond  

• Be Optimistic  

• Team is Family  

• Be Direct  

What Kenect Offers!  

• Your birthday is a paid day off  

• Onsite gym  

• Breakroom full of snacks and drinks  

• Convenient location next to freeway entrance/exit  

Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.