Similar Jobs at BAE Systems, Inc.
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Information Systems Technician will manage, maintain, and troubleshoot Navy C4I systems, primarily GCCS-M and CANES, ensuring cybersecurity compliance and system readiness.
Top Skills:
CanesGccs-MLinuxNetwork FundamentalsUnixVirtualization TechnologiesWindows Server
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Systems Engineer will manage and troubleshoot Windows Server environments, apply cloud technologies, and write technical documentation while ensuring customer satisfaction.
Top Skills:
2012R220162019Active DirectoryC#Cloud TechnologiesDhcpDnsMicrosoft Sccm/WsusPowershellVbWindows Server 2008R2
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Systems Engineer role focuses on managing and supporting Windows Server environments, troubleshooting Tier 3 and 4 issues, and documenting technical standards. Extensive experience in Active Directory and cloud technologies is required.
Top Skills:
20192022Active DirectoryCloud TechnologiesDhcpDnsGroup PolicyMicrosoft Configuration ManagerMicrosoft Task SequencesOperating System DeploymentPowershellServer Os 2016Windows ServerWsus
Job Description
BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located at our Springfield, VA site. This role will provide critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities.
The Application Support Engineer will be part of an integrated Operations & Sustainment (O&S) team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities. This position requires strong linux operating system experience. The Application Support Engineer is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces. The Support Engineer, under the direction of the O&S Site Lead, is responsible for working with on-site database and system administration support personnel to convey and investigate system anomalies. The Application Support Engineer is responsible for investigation into operational issues and performing problem escalation with vendor, factory, on-site & east coast based Subject Matter Experts (SMEs) as required.
The Application Support Engineers are used to provide rotating site support (7x24) on a Panama Schedule to ensure
system issues are identified and resolved, minimizing operational impacts - shift work is required.
Panama Schedule night shift example, day shift would be 6am - 6pm:
Week 1 Week 2
Monday 6pm - 6am Monday - Off
Tuesday 6pm - 6am Tuesday - Off
Wednesday - Off Wednesday 6pm - 6am
Thursday - Off Thursday 6pm - 6am
Friday 6pm - 6am Friday - Off
Saturday 6pm - 6am Saturday - Off
Sunday 6pm - 6am Sunday - Off
The Application Support Engineer will provide user support and customer service on customer-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Responsible for initial assessment, triage, research, providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, isolates problem, and determines/implements solution. The Application Support Engineer will also be responsible for collecting information through a customer conversation, accessing support tools, and additional support staff if needed. The Application Support Engineer is responsible for:
Because of the need for consistent, in-person collaboration and the nature of this particular role, it will be performed fulltime on site. This means work will be conducted on location at a BAE Systems customer facility 100% of the time.
Required Education, Experience, & Skills
Preferred Education, Experience, & Skills
Pay Information
Full-Time Salary Range: $77809 - $132275
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located at our Springfield, VA site. This role will provide critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities.
The Application Support Engineer will be part of an integrated Operations & Sustainment (O&S) team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities. This position requires strong linux operating system experience. The Application Support Engineer is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces. The Support Engineer, under the direction of the O&S Site Lead, is responsible for working with on-site database and system administration support personnel to convey and investigate system anomalies. The Application Support Engineer is responsible for investigation into operational issues and performing problem escalation with vendor, factory, on-site & east coast based Subject Matter Experts (SMEs) as required.
The Application Support Engineers are used to provide rotating site support (7x24) on a Panama Schedule to ensure
system issues are identified and resolved, minimizing operational impacts - shift work is required.
Panama Schedule night shift example, day shift would be 6am - 6pm:
Week 1 Week 2
Monday 6pm - 6am Monday - Off
Tuesday 6pm - 6am Tuesday - Off
Wednesday - Off Wednesday 6pm - 6am
Thursday - Off Thursday 6pm - 6am
Friday 6pm - 6am Friday - Off
Saturday 6pm - 6am Saturday - Off
Sunday 6pm - 6am Sunday - Off
The Application Support Engineer will provide user support and customer service on customer-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Responsible for initial assessment, triage, research, providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, isolates problem, and determines/implements solution. The Application Support Engineer will also be responsible for collecting information through a customer conversation, accessing support tools, and additional support staff if needed. The Application Support Engineer is responsible for:
- Responding to requests for technical assistance in person, via phone, or electronically
- Diagnose and resolve hardware and software issues
- Research issues using available information resources
- Advise users on appropriate action
- Follow standard help desk procedures and CONOPS
- Log all customer help interactions
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Prepare daily operational status briefings
- Stay current with system information, changes and updates
Because of the need for consistent, in-person collaboration and the nature of this particular role, it will be performed fulltime on site. This means work will be conducted on location at a BAE Systems customer facility 100% of the time.
Required Education, Experience, & Skills
- Associates degree and 4+ year(s) related experience. Equivalent experience may be substituted.
- Must currently possess a Top Secret clearance and be able to obtain a TS/SCI with Polygraph
Preferred Education, Experience, & Skills
- Experience with linux operating system (Red Hat Enterprise Linux preferable)
- Working knowledge of VMWare
- Experience with Postgresql, or other relational databases
Pay Information
Full-Time Salary Range: $77809 - $132275
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems, Inc. Redmond, Washington, USA Office
8510 154th Ave NE, Redmond, WA, United States, 98052
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
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