Applications Solutions Architect

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.  

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for:

an Applications Solutions Architect to act as a trusted advisor to RingCentral’s enterprise and strategic customers, with a focus on designing and supporting application integrations and custom solutions. You’ll collaborate with Sales, Product, Engineering, and Customer Success teams to identify customer requirements and ensure RingCentral’s platform aligns with their business goals.

Key Responsibilities:

• Partner with Account Executives to drive pre-sales technical engagements with prospective customers.

• Lead discovery sessions to understand customer workflows, technical environments, and integration needs.

• Design custom solutions using RingCentral APIs, SDKs, and third-party integrations.

• Deliver compelling product demos, proof-of-concepts (POCs), and architectural designs tailored to the customer’s use case.

• Provide technical guidance during RFP/RFI responses and solution workshops.

• Act as a liaison between customers and internal teams to provide feedback on product improvements.

• Support post-sale transitions and ensure smooth handoff to implementation and support teams.

To succeed in this role you must have experience in:

• 5-7 years in a pre-sales engineering or technical consulting role, preferably in a SaaS or UCaaS company.

• Strong understanding of REST APIs, webhooks, and application integration best practices.

• Experience with at least one major programming/scripting language (e.g., JavaScript, Python, Node.js).

• Exceptional communication and presentation skills.

• Ability to balance multiple projects and priorities in a fast-paced environment.

Desired Qualifications:

• Prior experience with RingCentral products or competitors in the UCaaS/CCaaS space.

• Knowledge of telephony concepts, SIP, and VoIP protocols.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You’ll help create and deploy products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $130,000 and $190,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of July 31st. Please apply prior to the deadline to be considered for the role.