Associate Account Executive

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits.  We're on the lookout for collaborative individuals with diverse perspectives willing to  bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.  

Be Customer Obsessed: Prioritize our customer’s success and drive value for them

Innovate with Agility: Adapt, experiment and take risks

Deliver Results: Operate with urgency, focus and accountability

Collaborate Openly: Inclusivity of people, ideas and information

Operate with Integrity: Do the right thing through transparency and fairness

Celebrates the Wins: Illuminate accomplishments and recognize one another

Benefits Quick Overview:

• Pay Range: Targeting a 70/30 split - Base: $65k Variable Comp: $30k 
• Equity Appreciation Program: Syncro offers an equity program that everyone participates in
• Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
• 401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
• Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
• Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family
• And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work. 

The Opportunity: Are you a driven, high-energy sales professional ready to make an impact at a growing tech company? Syncro is looking for an Associate Account Executive to join our dynamic Sales team in a hybrid capacity based in Atlanta. In this role, you’ll support our emerging accounts - smaller but growing Managed Service Providers (MSPs)—and play a key part in representing Syncro at industry events and trade shows. If you thrive in fast-paced environments, love connecting with people, and want to be part of a collaborative and high-performing team, we want to hear from you.

What You’ll Be Doing:

• Conduct live product demonstrations for prospective customers evaluating the Syncro platform.
• Manage a high-volume sales pipeline, from discovery to close, with a focus on emerging MSP accounts.
• Attend trade shows and events to represent the Syncro brand with enthusiasm and professionalism.
• Maintain accurate and up-to-date opportunity notes and forecasts in Salesforce.
• Collaborate cross-functionally with marketing, support, and product teams to ensure a seamless customer journey.
• Continuously improve sales techniques and Syncro platform knowledge through coaching and learning.

Must have skills:

• 2+ years of experience in a customer-facing SaaS sales or business development role.
• A high-energy, coachable, and proactive mindset with a passion for learning.
• Ability to thrive in a hybrid work environment and travel for events as needed.
•  Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
• A team player who values collaboration and brings positive energy to every interaction.

Nice to have skills:

• Experience using Salesforce or similar CRM platforms.
• Background in the MSP sector.
• Familiarity with PSA or RMM tools (does not have to be Syncro specific).
• Goal-oriented with a metrics-driven mindset and desire to exceed performance targets.
• Ability to present and perform value-based demonstrations to customers.
• Experience conducting consultative discovery conversations to uncover customer needs and align solutions effectively.

Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:

• Initial Zoom call with HR
• Hiring Manager Interview
• AE Panel Interview
• CRO Interview

We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview is a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so.  To ensure the integrity of our team, all successful candidates will also undergo a thorough background and identity screening during the onboarding process.

AI Usage Policy for Interviews:

We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.

Company Details: If you’re curious about learning more about Syncro, read on and visit the links below.

Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services.  Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!

To see more about our product, and what it’s like to work here at Syncro, check us out online:

• Website: www.syncromsp.com
• Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm
• LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/
• Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/ 

Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.