OpenSesame Logo

OpenSesame

Associate Business Systems Administrator - Argentina or Mexico Based

Job Posted 4 Days Ago Reposted 4 Days Ago
Remote
Hiring Remotely in USA
Entry level
Remote
Hiring Remotely in USA
Entry level
The Associate Business Systems Administrator will support Salesforce and core business systems, focusing on administration, user support, process automation, and data management to enhance system efficiency.
The summary above was generated by AI

About OpenSesame

OpenSesame’s mission is to help develop the world’s most productive and admired workforces. We offer a comprehensive catalog of more than 40,000 eLearning courses from top publishers, but we genuinely provide companies with the opportunity to enhance and upgrade the skills of their employees.

As we grow, we diversify revenue streams, expand our product offerings, and strengthen our partner network. Our customer base has high satisfaction ratings, and there is significant opportunity to further improve retention and overall impact.

Learn more: www.opensesame.com/about

About the Team

At OpenSesame, the Information Systems team empowers employees with the tools and systems to deliver exceptional customer service. We maintain Salesforce and key business platforms, streamline operations through automation, and enhance the employee experience through cross-functional collaboration.

About the Role

We’re seeking a motivated and detail-oriented Associate Business Systems Administrator to support our Salesforce platform and other core business systems. This is a great opportunity for someone eager to grow their technical skills, collaborate cross-functionally, and build a career within the Salesforce ecosystem.

As a key member of the Information Systems team, you’ll contribute to system administration, user support, process automation, and data management—helping ensure our systems run efficiently and our users are set up for success.

Performance Objectives: 

Within 30 Days:

  • Gain a general understanding of OpenSesame’s Salesforce environment and business systems.
  • Complete onboarding, familiarize yourself with existing automation, and support user management requests, such as role and profile adjustments.
  • Complete routine administration tasks within 2 business days and process at least 5 minor system modifications.

Within 60 Days:

  • Collaborate with other Salesforce administrators to identify process inefficiencies and recommend solutions.
  • Assist in resolving user-reported Salesforce issues, ensuring at least 95% of business requests are implemented within agreed-upon timelines.
  • Document and update system changes within 48 hours to ensure alignment with business processes.

Within 90 Days:

  • Develop a standardized set of training materials and best practice guidelines for end users.
  • Conduct at least one training session to improve adoption and efficiency.
  • Take ownership of data imports, exports, and clean-up efforts, ensuring completion of data-related tasks within 2 business days.
  • Participate in at least one significant process improvement that enhances system efficiency.

Within 120 Days: 

  • Attend at least two training sessions or webinars per quarter to stay updated with the latest Salesforce releases and best practices.
  • Work toward Salesforce Administrator certification, demonstrating a commitment to professional development.

Tech Stack

  • Salesforce
  • CPQ
  • Jira/Confluence
  • Ringlead
  • Make
  • Gong
  • Celigo

Location: This is a remote-first role based in Mexico or Argentina. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, and we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation.

Top Skills

Salesforce

Similar Jobs

2 Hours Ago
Remote
USA
204K-350K Annually
Senior level
204K-350K Annually
Senior level
Cloud • Greentech • Social Impact • Software • Consulting
The Senior Director, Partnerships will design and launch a scalable indirect partner program, focusing on recruitment, onboarding, and enablement to drive growth.
Top Skills: CRMPartner Management Tools
2 Hours Ago
Remote or Hybrid
Orlando, FL, USA
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr. Technical Consultant focuses on configuring ServiceNow solutions for finance and supply chain, optimizing customer engagement, and facilitating workshops, documentation, training, and project delivery.
Top Skills: BootstrapCoupaCSSHTMLIvaluaJavaScriptJSONLdapMiddlewareOracle Procurement CloudRestSap AribaSap EccSap S/4HanaServicenowSsoWeb ServicesXML
2 Hours Ago
Remote or Hybrid
Santa Clara, CA, USA
188K-328K Annually
Senior level
188K-328K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage large, complex release programs, ensuring on-time, high quality software releases through strategic planning and cross-team collaboration.
Top Skills: AgileAIProgram ManagementSoftware Engineering

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account