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We are looking for a collaborative, execution-focused Manager of Employee Experience & Communications to join our People Team. This role plays a critical part in shaping how employees engage with Model N—from onboarding through career milestones—while ensuring they are informed, inspired, and aligned with our company’s mission.
Reporting to the Chief People Officer and managing a small global team (1 US-based, 1 India-based), this role supports the development and implementation of initiatives that drive employee engagement, foster an inclusive culture, and ensure consistent internal communications across Model N. You’ll work closely with People Team peers and cross-functional partners to build strong connections between employees and our shared goals.
Responsibilities:
- Manage and develop a global team of two to deliver high-impact employee experience and internal communications initiatives.
- Execute internal communications in partnership with the Chief People Officer, including messaging for key business updates, executive communications, and change initiatives.
- Collaborate with internal stakeholders—including Marketing, HRBPs, and other People functions—to identify communication gaps and design programs that enhance employee connection and culture.
- Deliver thoughtful, multi-channel internal communications that connect employees to our mission, reinforce our values, and drive clarity and transparency.
- Design and manage programs that enhance the employee lifecycle experience—from onboarding and milestone moments to engagement surveys and culture campaigns.
- Support the coordination and storytelling around employee recognition, engagement results, and change efforts.
Qualifications:
- Minimum of 6 years of experience in internal or corporate communications, employee engagement, or related fields.
- Strong writing and storytelling skills with the ability to tailor messages for different audiences and platforms.
- Demonstrated ability to execute in a fast-paced, dynamic environment and manage multiple priorities.
- Experience working closely with senior leaders and acting as a communications advisor or thought partner.
- Previous experience managing small teams or indirect reports across time zones is a plus.
- Familiarity with enterprise B2B SaaS environments preferred.
- Bachelor’s degree required; advanced degree a plus.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
