Associate Software Advisor

Qualifications:

• Experience working within Cisco Commerce Workspace, Cisco Sales Connect, Salesforce, ORCA, Excel, and Word.
• Ability to work in a fast-paced environment dealing with complex customer challenges
• Proven track record of introducing new thoughts and process to deliver better customer experience
• Cisco software product and program knowledge a plus
• Strong project or process development skills
• Ability to prioritize and organize effectively and manage multiple projects and assignments
• Proven experience developing strong working relationships with peers and project members
• Strong business acumen
• Highly organized with the ability to easily toggle between tasks and areas of focus

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $80,000.00 to $110,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

Want to learn more about Software Advisory Services? Check us out on our platform:

https://www.wwt.com/software-advisory-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

Equal Opportunity Employer

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the Software Advisory Services team?

You will be joining one of the fastest-growing segments in the IT industry.  You will be WWT’s Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys.  You will interact with virtually all levels of our company and sell into senior leadership personnel.  There will be ample opportunity to forge relationships with OEM sales & product teams where you’ll be able to provide insights that will shape future GTM offers.  You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. There is also a well-defined career path to match the ambition of the right candidate.

What will you be doing?

Associate Software Advisors are responsible for supporting primarily Cisco Software pre-sales activities in conjunction with WWT Sr Software Advisors. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA’s, be the voice of WWT’s market-leading EA service methodology, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. As an Associate Software Advisor, the optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight.  The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility.

Responsibilities:

• To learn and understand Cisco’s EA enrollment terms
• Become an expert on Cisco quoting tools such as CCW and EAMP
• Develop knowledge and experience supporting Cisco True Forward cycles
• Understand and present on WWT EA+ methodology
• Develop strong internal relationships and strong OEM relationships
• Act as a liaison between Software Advisors, Account Managers, Consulting Systems Engineers, and Sales Operations team to ensure customer requests to modify subscriptions are addressed efficiently
• Establish and maintain subscription program and product knowledge required to deliver operational excellence
• Assist with updating, collecting, and organizing contract data across Cisco and additional OEMs