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Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
Must have Skills : User Research, French Language (preferred)
Job Description :
- Collaborate with the UX Research team to define objectives and execute research plans.
- Assist in planning and conducting user research and competitive analysis.
- Help shape user stories, personas, and journey maps based on research findings.
- Conduct usability tests and remote user interviews, ensuring high-quality moderation.
- Analyze qualitative and quantitative data to refine designs and provide clear, actionable insights tailored to the African market.
- Communicate findings effectively to align with ongoing projects.
- Assist with the writing of reports and presentations.
- Adhere to established UX research best practices and methodologies.
- Moderation Experience: At least 2 years of experience conducting remote usability testing or user interviews.
- Data Analysis: At least 2 years of experience analyzing qualitative data from usability tests and user interviews.
- Collaboration: A demonstrated ability to work closely with an in-house team, following our lead while bringing valuable insights to the table.
- Best Practices: Solid knowledge of user research best practices, ensuring methodological rigour and actionable insights.
- Educational Background: A degree in Psychology, Neuropsychology, Social Sciences, or Anthropology is beneficial but not essential.
- Communication: Excellent written and verbal communication.
- At least half of the researchers must be fluent in both French and English.
- While fluency in English is required, it is a huge bonus if the researchers can speak/write a widely used African language (e.g., French, Arabic, Portuguese).
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute