Supports FedEx flight operations and air traffic management in China and the APAC region. Responsibilities include coordinating flight slots, managing schedule changes, communicating with ATC and aviation authorities, monitoring airport and runway updates, supporting ramp tower operations, training controllers, investigating safety concerns, and assisting with audits, reports, and operational improvement projects.
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
Areas of Responsibility
• Assist GOC/NOC with adjustment of flight slots and application for additional or ad-
hoc flight slots in China airspace.
• Assist GOC/NOC with re-timed or delayed flights in China airspace.
• Review Summer and Winter flight schedule changes and brief leadership team as
needed.
• Develop training units for FedEx Pilots operating into Guangzhou Airport and APAC
HUB to ensure proper adherence to ATC procedures.
• At the direction of the Flight Operations Manager, the ATM Project Administrator will
assist in coordinating with all stake holders to maintain the CCAR-129 and add
scheduled and alternate operations airports.
• Under the direction of the Flight Operations Manager, the ATM Project Admin will
liaise with CAAC to report aviation-related safety issues.
• Assist in communications with local ATC regarding changes to airports or runway
construction, advance notice of NOTAMs, or any airfield-related events which could
impact FedEx Operations.
• Assist Flight Operations Manager with audits of Ramp Tower Controllers and Ramp
Tower operations.
• Perform regular performance review, identify improvement opportunities and
enhance efficiency in APAC Flight Operations.
• Assist Flight Operations Manager on investigating and resolving any concerns raised
by ATMB or CAAC regarding the operation of FedEx flights.
• Under the direction of the Flight Operations Manager, provide support to Ramp
Tower Controllers when needed.
• Train, support and guide new Ramp Tower Controllers through On-The-Job training.
• Completes special reports, projects and other related duties as assigned
What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Knowledge, Skills and Abilities Required
▪ Knowledge of aircraft traffic control, air traffic management, and ability to effectively
communicate changes with aircraft dispatchers.
▪ Able to cover shifts in Ramp Tower.
▪ Able to communicate effectively in both English and Chinese verbally and in written
form.
▪ Able to make decisions, solve problems, resolve conflicts, and negotiate with others.
▪ Knowledge of aircraft traffic control, air traffic management, and ability to effectively
communicate changes with aircraft dispatchers.
▪ Able to cover shifts in Ramp Tower.
▪ Able to communicate effectively in both English and Chinese verbally and in written
form.
▪ Able to make decisions, solve problems, resolve conflicts, and negotiate with others.
▪ Must have good interpersonal skills, be open-minded, and be able to apply social
perceptiveness when communicating with others.
▪ Able to work night shift and be flexible on working hours.
▪ Preferably with an air traffic controller certificate from an Air Navigation Service
Provider (ANSP), or an aircraft dispatcher certificate.
perceptiveness when communicating with others.
▪ Able to work night shift and be flexible on working hours.
▪ Preferably with an air traffic controller certificate from an Air Navigation Service
Provider (ANSP), or an aircraft dispatcher certificate.
Areas of Responsibility
• Assist GOC/NOC with adjustment of flight slots and application for additional or ad-
hoc flight slots in China airspace.
• Assist GOC/NOC with re-timed or delayed flights in China airspace.
• Review Summer and Winter flight schedule changes and brief leadership team as
needed.
• Develop training units for FedEx Pilots operating into Guangzhou Airport and APAC
HUB to ensure proper adherence to ATC procedures.
• At the direction of the Flight Operations Manager, the ATM Project Administrator will
assist in coordinating with all stake holders to maintain the CCAR-129 and add
scheduled and alternate operations airports.
• Under the direction of the Flight Operations Manager, the ATM Project Admin will
liaise with CAAC to report aviation-related safety issues.
• Assist in communications with local ATC regarding changes to airports or runway
construction, advance notice of NOTAMs, or any airfield-related events which could
impact FedEx Operations.
• Assist Flight Operations Manager with audits of Ramp Tower Controllers and Ramp
Tower operations.
• Perform regular performance review, identify improvement opportunities and
enhance efficiency in APAC Flight Operations.
• Assist Flight Operations Manager on investigating and resolving any concerns raised
by ATMB or CAAC regarding the operation of FedEx flights.
• Under the direction of the Flight Operations Manager, provide support to Ramp
Tower Controllers when needed.
• Train, support and guide new Ramp Tower Controllers through On-The-Job training.
• Completes special reports, projects and other related duties as assigned
Job Posting End Date:
2026-12-31Similar Jobs
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