PeoplePartners BPO
AU CRM & Automation Specialist - GoHighLevel (WFH) | ZR_1338_JOB
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Administer GoHighLevel CRM pipelines, campaigns, contacts, and automations; build digital workflows; manage ClickUp tasks; maintain WordPress sites; support Stripe, API, and system integrations; troubleshoot workflow issues; research AI tools; streamline manual processes; assist with marketing, social media, and reporting; and explain technical solutions to non-technical stakeholders.
This is a remote position.
AU CRM & Automation Specialist (GoHighLevel) - Remote
About PeoplePartners
- Build smarter systems—and a career that keeps moving forward.
- PeoplePartners is a Great Place to Work certified company with a people-first culture where talented professionals get to do meaningful work with exciting Australian businesses.
- Here, you’ll gain global exposure, career growth, and continuous learning opportunities while being part of a supportive community that values your ideas and contribution. We believe great careers happen when people have the right opportunities, the right support, and room to keep getting better.
- If you’re ready to take your digital expertise further while working with an international client, there’s plenty to build here.
Role Overview
- Some people use digital tools. You make them work smarter.
- As our AU CRM & Automation Specialist - GoHighLevel, you’ll be the person asking, “Could we automate this?”—and then figuring out how.
- With GoHighLevel at the heart of your role, you’ll administer CRM pipelines, automations, campaigns, and contacts while helping connect the systems around them. You’ll also work across ClickUp, WordPress, Stripe, APIs, and AI platforms to streamline processes and make everyday work more efficient.
- This is a hands-on role for someone who enjoys getting platforms to play nicely together, experimenting with practical AI applications, and translating technical improvements into solutions that make sense to non-technical teammates.
Key Responsibilities:
- Administer GoHighLevel CRM, including pipelines, automations, campaigns, and contacts.
- Build, maintain, and improve CRM and digital workflows.
- Manage projects and tasks using ClickUp.
- Maintain and update WordPress websites.
- Support integrations between GoHighLevel, websites, payment gateways, and other business systems.
- Assist with Stripe and API integrations.
- Troubleshoot digital workflows and integration issues.
- Research and recommend relevant AI and digital tools.
- Create AI-assisted documents, communications, and business resources.
- Identify manual processes that can be streamlined or automated.
- Support digital marketing, social media, and reporting activities.
- Maintain accurate and up-to-date information across digital platforms.
- Communicate digital processes and solutions to non-technical stakeholders.
Requirements
Required Qualifications (Must-Have):
- 2+ years of experience in digital, technology, marketing, or project administration.
- Practical experience with GoHighLevel CRM.
- Experience managing CRM pipelines and automations.
- Experience using ClickUp for project and task management.
- Experience maintaining or updating WordPress websites.
- Practical experience with AI tools such as ChatGPT, Claude, Gemini, or Copilot.
- Experience with digital integrations.
- Experience with Stripe/payment gateways and API connectivity.
- Proficiency in Microsoft Office and Google Workspace.
- Ability to identify opportunities for process improvement and automation.
- Ability to manage multiple projects and priorities.
- Ability to explain technical processes clearly to non-technical stakeholders.
Preferred Qualifications:
- Experience connecting GoHighLevel with websites, payment gateways, and other business systems.
- Experience building or improving automated CRM workflows and campaigns.
- Experience supporting digital marketing, social media, or reporting activities.
- Experience applying AI tools to business processes, communications, or documentation.
- Experience troubleshooting CRM, website, workflow, or integration issues.
- Relevant experience with comparable CRM, project management, website, AI, or payment platforms may also be considered.
Why Join PeoplePartners
At PeoplePartners, you’re not just joining a remote team—you’re creating an opportunity to grow your career while gaining valuable international experience. As part of our Great Place to Work certified community, you can look forward to:
- Global exposure and career growth through meaningful work with Australian businesses.
- Learning and development opportunities that help you strengthen existing skills and explore emerging technologies.
- A people-first culture where your ideas, initiative, and contribution are valued.
- Employee engagement activities that keep you connected with the wider PeoplePartners community.
- A remote/work-from-home setup that gives you the advantages of working from home while staying connected to a supportive team.
- A company-provided computer to support your day-to-day work.
- Opportunities to work with CRM automation, AI, integrations, and digital platforms that directly improve how a business operates.
If you’re already looking at repetitive processes and imagining the workflows you could automate, we should probably talk. Apply through PeoplePartners and show us what happens when great systems meet someone who knows how to make them smarter.
Work Details
- Work Setup: Remote / Work from Home
- Schedule: Monday–Friday, Day-shift.
- Equipment: Company-provided computer.
- Client/Market: Australia.
Benefits
- Permanent Work-from-home setup.
- Company-provided equipment.
- Secondary Wi-Fi Modem.
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits.
- HMO on Day 1.
- 13th Month Pay.
- Monthly Gift Voucher.
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

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