Benefits and Leave Specialist

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Job Summary:

Our Benefits team is looking for a Benefits and Leave Specialist to assist with the administration of our Benefits Programs. In this role, you will help support the day-to-day responsibilities of administering our health and welfare benefits, including providing direct support to our employee population with all benefits related questions, enrollments, and escalations. The ideal candidate is empathetic, enthusiastic, and able to critically review and find solutions to complex problems.  

Compensation: $65,000 - $68,000 annually

Hours: Monday - Friday 8:00 am - 5:00 pm EST

Responsibilities: 

• Manage the benefits inbox and respond to employee inquiries regarding benefit enrollments, life events, escalations, and general questions.

• Verifies accuracy of all benefits enrollments and reporting in HRIS (Workday) to provide vendors with accurate eligibility information. 

• Interact with employees to resolve issues with a high degree of confidentiality, empathy, and customer service.  

• Assist with annual Open Enrollment, responding to employee inquiries and participate in information sessions.  

• Expand and improve benefits employee reference materials including knowledgebase articles, sites, guides, and targeted communications.  

• Accurately track leaves and distribute time-sensitive notices and correspondence to team members as needed.  

• Conduct the benefits orientations for all newly hired legal and administrative staff including updates to the presentation materials to ensure accuracy. 

• Communicate with employees and managers on matters relating to LOA policies and procedures.  

• Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, employee contributions, hardship withdrawals, loans, and eligibility. 

• Runs reports and processes files for 401k eligibility, and contributions. Assists in annual 401k audit process. 

Skills & Experience:

• Bachelor’s Degree 

• 3+ years of work experience in a Benefits or HR role (i.e., Benefits Analyst, Benefits Specialist, Benefits Coordinator, HR Administrator, etc.)  

• Must have strong technical skills including Excel, Work, Outlook, and internet proficiency 

• Accuracy, confidentiality, and attention to detail are critical in this position. 

• Qualified candidates must be legally authorized to be employed in the United States 

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture 

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.