We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
The primary purpose of this position is to manage the day-to-day administration of the health and welfare, retirement, and employee perks plans for the U.S. This role is focused on ensuring strict compliance with all U.S. local, state, and federal legal requirements. The Specialist will execute key benefit and compensation projects, maintain data quality, and provide outstanding customer service. This position also manages the leave of absence compliance functions for the organization.
*This position is temporary through June 2026 with potential to become permanent.
This position is onsite in Austin, TX (at The Domain) Monday through Friday with the option to work from home on Thursdays.
Qualifications and Skills:
- Seven or more years of direct benefits and compensation experience.
- A proven track record of timely report generation, including monthly, quarterly, and ad-hoc reports, to support critical business and compliance deadlines.
- Advanced knowledge of benefits compliance across U.S. local, state, and federal regulations (including ERISA, PPACA, FMLA, HIPAA, and COBRA).
- Multi-state benefits experience is required.
- Experience with HCM/payroll platforms.
- HR or benefits certification (e.g., CEBS, PHR, SHRM-CP) is strongly preferred.
- Advanced Excel and Google Sheets skills.
- Unwavering integrity and ethical behavior in all matters, including working with confidential data.
- Extremely detail-oriented, producing accurate results.
- Ability to formulate a clear point of view on complicated issues and create well-structured narratives to express it.
- Committed to and possessing strong customer service skills.
- Highly data driven with considerable ability to analyze and evaluate data.
- The ability to translate data into metrics.
- Unwavering integrity and ethical behavior in all matters, including working with confidential data.
- Extremely detail-oriented, producing accurate results. Excellent documentation and note taking skills.
- Ability to handle conflict and change with a calm demeanor.
- An ability to effectively prioritize in a multi-task environment and work under pressure.
- Committed to and possessing strong customer service skills.
- Highly proficient with utilizing several tools to enable real-time collaboration with a globally distributed workforce such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack, etc.
Responsibilities & Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position. The Benefits Specialist will focus on the following key areas:
Compliance and Reporting:
- Under the guidance of senior leadership and the US HRBP, design and implement a comprehensive U.S. total rewards strategy to attract, retain, and motivate employees.
- Maintain current knowledge of and analyze U.S. government regulations, including, but not limited to, ERISA, PPACA, FMLA, HIPAA, and COBRA.
- Ensure all total rewards programs comply with U.S. local, state, and federal legal requirements.
- Ensure all plan documents and Summary Plan Descriptions (SPDs) are complete and updated.
- Preparation and submission of the annual 5500 reporting.
- Maintain monthly ACA compliance data and prepare annual IRS tax reporting for approval and submission.
- Revise and reissue employee and plan communication in a timely manner, such as SAR, SPD, SMM, and other ERISA documents that require distribution, and Medicare Part D notices.
Benefits Administration:
- Manage the benefit enrollment and change process, including open enrollment and new or changed benefit plans.
- Oversee execution of 401(k) plan audits and testing.
- Manage the leave of absence compliance functions for the organization.
- Prepare and communicate information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
- Maintain documentation of current processes and procedures required for the administration and communication of all employee benefits, updating as necessary.
- Analyze claim reports for large claims, trends, or discrepancies and communicate as needed.
- Use independent decision-making authority to resolve benefit issues.
Vendor and Team Collaboration:
- Maintain positive working relationships with broker/consultant and benefit vendors.
- Escalate vendor concerns for resolution and identify inefficiencies to make recommendations for programs.
- Participate in HR and payroll system upgrades, testing, and implementations.
- Liaise with the overall human resources team to support projects and programs as needed.
- $85,000 to $112,000 Salary
- Employee Assistant Program
- 25 days PTO (prorated) + Birthday Off
- 8 Paid Holidays
- Duvet days (½ day off every quarter)
- Volunteer days
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This position requires the employee to drive.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday, 8 AM - 5 PM. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Top Skills
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