Business Analysis Manager- Global Screening Operations

Job Description
Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Business Analysis Manager- Global Screening Operations in the Centralized List Operations Team, you will help deliver business results, providing sound decision-making and judgment and influence key aspects of the Global Screening Operations (GSO) business and collaborate with various stakeholders across the Globe, ensuring regulatory compliance. You will play a pivotal role in driving operational efficiency and strategic initiatives while leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals and you will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations.
Job responsibilities

• Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
• Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
• Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
• Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.
• Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively.

Required qualifications, capabilities, and skills

• Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 7+ years of experience.
• Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture.
• Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization and advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions.
• Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives and provide quality service to customers through continuous communication.
• Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.
• Banking experience, including Compliance, Legal, and Audit and Proficiency in Microsoft Office Suite, including PowerPoint.
• Project management and presentation skills, self-reliance and creative problem-solving abilities, and strong communication skills and ability to work independently.

Preferred qualifications, capabilities, and skills

• Payments and Screening expertise
• Regulatory List management and maintenance expertise
• AML, OFAC, and Compliance advisory experience.
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.