Business Development Account Manager

NEAR-TERM DELIVERABLES – First Year

• Demonstrate the ability to manage and guide the target account through a noticeable increase in demand generated on Sapphire systems.
• Demonstrate the ability for the target account to view you as their go-to Velo technical engineer for current and future programs and applications

Essential Functions

• Work in a fast-paced, growing company to lead target accounts into manufacturing production using Velo3D’s end-to-end manufacturing solution.
• Take ownership of target accounts through education and project/program management of all aspects for critical programs and applications from the early design phase and then from the prototype phase into full-scale production.
• Ability to leverage previous experiences in design and manufacturing engineering to help target accounts visualize a manufacturing path forward to the final desired production manufacturing plan.    
• Design, modify, and analyze complex geometries in CAD and use Velo’s print preparation software to obtain estimated print times and costing quotes to present to target accounts.
• Advanced problem solving and conflict resolution of complex and multi-entity situations, including but not limited to internal engineering teams, external engineering/manufacturing teams, and external customers/Contract Manufacturers (CMs) operating a Velo Sapphire.
• Ability to document statement of work and customer acceptance criteria to communicate externally and internally
• Educate customers on known Velo3D part design allowables, including understanding physical and economic implications that could present themselves with printing vs. incumbent mfg. process.
• Consult customers on potential design optimization and challenges for desired part geometries and effectively communicate this both visually and verbally.
• Work with Applications Engineering on parts and applications that are not part of the current design allowables by effectively communicating the problem statement.
• Work closely and effectively with teams across multiple departments on technical projects.
• Maintain strong organizational skills concerning documentation, software analysis, and project management.

Education

• Required: Bachelor’s degree in Mechanical or Aerospace Engineering, Material Science, or related field.

Experience

• The experience needed involves...
Required:  
• Industry experience in design engineering and manufacturing processes (AM, casting, machining, forging, etc.)
• Completion of projects that started from early phase development and moved into production
• Ability to self-motivate and manage complex projects to conclusion 
• Efficient and effective sales and account management skills
• Customer-facing and project/program management skills. 
• CAD software design (Solidworks, Siemens NX, AutoCAD, CATIA)
Desired:
• Experience with generative design tools (Altair Inspire, nTopology Element)

Other Requirements

• Driven by Results and Impact to Customer
• Takes ownership and responsibility
• High Bandwidth
• Responsiveness
• Hands-on approach 
• Attention to detail/focus on quality
• Required: US Citizen or a Green Card holder (mandatory for ITAR)
• Ability to work within a Team