Sales Engineer

POSITION SUMMARY

We are driven by the belief that Artificial Intelligence is mankind’s greatest invention. At Veritone, the mission is simple and ambitious: to democratize artificial intelligence and build a safer, more vibrant, transparent, and empowered society. We are determined to be an active contributor to shaping our future for the better. We care about the ethical implications of AI and the prosperity and well-being of all individuals, as well as the growth and continued successes of our employees, customers, and partners.
Veritone’s purpose is more important than ever: we’re here to enable every organization and every person with the power of AI. We’re the creator of aiWARE, a hyper-expansive Enterprise AI platform and the world’s first AI operating system, which orchestrates a diverse ecosystem of cognitive engines to power intelligent automation so we can solve some of the biggest challenges in the world in the energy; government, legal, and compliance; and media industries to help them accelerate workflows, save time and costs, and uncover new insights and opportunities.

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WHAT YOU'LL DO

Technical Pre-Sales Support:

• Collaborate with the sales team to understand customer requirements and pain points.

• Conduct in-depth product demonstrations and presentations tailored to client needs.

• Develop RFP responses, scope platform integration and extension SOWs, carry-out POCs.

• Develop and deliver technical proposals, including system architecture, integration plans, and customization options.

Solution Design and Consultation:

• Work with clients to design and configure solutions that meet their specific requirements.

• Provide technical consulting during the sales cycle, including proof-of-concept (POC) and pilot projects.

Product Expertise:

• Maintain an expert-level understanding of Veritone’s SaaS products and their applications in the broadcast industry.

• Build deep technical expertise on the platform and integrated solutions and use those skills to address customer issues as needed.

• Stay updated on industry trends, competitive landscape, and emerging technologies.

• Provide clear and constructive feedback to the Veritone product team.

Client Engagement:

• Build and maintain strong relationships with key technical stakeholders at client organizations.

• Act as the primary technical point of contact for prospects and customers during the sales process.

Collaboration and Feedback:

• Collaborate with product management and engineering teams to provide customer feedback and influence product development.

• Assist in the creation of technical sales collateral, including whitepapers, case studies, and presentations.

• Develop specifications for  Veritone platform integrations and extensions for outsourced development for more complex development initiatives.

Post-Sales Support:

• Transition successfully closed deals to the implementation and support teams.

• Provide initial post-sales technical support and training to ensure smooth onboarding.

• Provide technical assistance with provisioning and configuration activities.

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WHAT YOU'LL NEED

• BA/BS in  in Computer Science or Computer Programming, Broadcast Production related field or equivalent work experience

• 5+ years of experience working on distributed enterprise software products

• 2+ years of experience in Post Production

• Background supporting clients from Media, Entertainment and/or Broadcast industries

• Ability to effectively prioritize and execute tasks in a high pressure, startup environment

• Hands-on development or product management experience 

• Proven analytical and problem-solving skills

• Proven customer-facing skills

• Strong project management skills

• Experienced knowledge of industry standards for video/audio codecs, file formats, bit rates, video/audio graphics for web, social, and digital use, as well as broadcast

• Familiar with Avid and Adobe Creative Suite

• Working knowledge of the post-production ecosystem and digital supply chain

• Practical  experience with cloud based storage services

• Ability to demonstrate troubleshooting techniques and problem solve with minimal direction

• Strong teamwork mentality to collaborate with internal and external partners

• Can work in an independent capacity as necessary

• Able to exude patience and understanding in client facing and high-pressure situations

DISCLOSURE

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

(Colorado & California Only*): Annual salary of $120,000.00 - $140,000.00. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits.

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.

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