Business Operations Manager III

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Key Responsibilities:

• Oversee the day-to-day operations of the Regional Business Operations Analysts team, including performance management, coaching, and development
• Foster a collaborative and high-performing team environment
• Recruit, hire, and onboard new team members
• Define and implement the overall analytics strategy for the retail wireless field operations team
• Collaborate with field leadership in the identification of key performance indicators (KPIs) for the Boost field sales teams
• Oversee and direct the development of field-facing dashboards to track progress and identify gaps
• Conduct in-depth analysis of business trends, market conditions, and competitive landscape
• Leverage data to identify areas for improvement in operational efficiency, customer experience, and sales performance
• Translate data into actionable insights and recommendations for senior leadership
• Prepare and deliver presentations to communicate findings and recommendations effectively
• Collaborate with cross-functional teams (e.g., marketing, sales, operations) to implement data-driven solutions
• Ensure data quality and integrity across all data sources
• Maintain data according to company data governance policies and procedures
• Develop and implement data visualization strategies that translate complex field sales data into actionable insights, enabling sales managers and field teams to identify performance trends, optimize resource allocation, and drive sales growth
• Keep abreast of the latest advancements in data analytics and industry best practices
• Explore and implement new technologies and tools to enhance the team's capabilities

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree in a related field
• 7+ years of experience in data analysis, business intelligence, or a related field
• Experience in the telecommunications or retail industry is a plus

Skills and Qualifications:

• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
• Expertise in data visualization tools (e.g., Tableau, Power BI) and an understanding of statistical software (e.g., R, Python, SQL)
• Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate complex information to both technical and non-technical audiences
• Proven ability to build strong relationships and collaborate effectively with cross-functional teams
• Strong leadership, mentorship, and team-building skills

Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.