Business Operations Manager

Overview
Corporate Tools owns 30+ office buildings across 27 states. We use a portion of our building space for our own operations and lease the remaining space to tenants. We're going to buy more. Someone needs to run all of it like a business, and that someone might be you. This is classified as a Hybrid role meaning working 2-3 times a week in our Post Falls, ID or Spokane, WA locations.
Here's the twist: you don't need a real estate background. We'd rather hire a sharp business person who can run any team you hand them than someone who can recite cap rates but can't make a decision.
You'll own our real estate portfolio and lead the people who keep it running: property managers, lease administration, a workplace designer, and a construction project manager. They know real estate and asset management. Your job is making sure all that expertise adds up to a portfolio that costs less, earns more, and actually supports where the company is headed. If you can lead experts who know their craft better than you do, understand the business, drive ROI, and get things done without a 40-slide deck, keep reading.
Wage
$150,000 / year
Benefits

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  100% employer-paid medical, dental & vision Full coverage for employees - nothing comes out of your paycheck. Plus an annual review with a raise option.
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  Time off that grows with you 22 days PTO + 4 holidays to start. After 3 years it bumps to 29 days, and after 5 years you move to flexible time off - not accrued, not capped. Take time off when you want.
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  Parental leave & 401(k) match Paid parental leave, plus up to 6% company 401(k) matching with no vesting period - it's yours from day one.
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  Quarterly allowance Spend it on whatever makes work better: a comfier remote setup, continuing-education classes, a plant for your desk, coffee for a coworker, a massage for yourself... really, whatever.
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  No dumb perks (and a trail mix bar) No weekend dog-walking gimmicks that look cool but cost nothing because nobody uses them. We spend on benefits you'll actually use - an open-concept office, friendly coworkers, a creative environment, and yeah... a trail mix bar.

Responsibilities

• Own the portfolio's performance. Leases, renewals, build outs, capital projects: if it has a roof, it's yours.
• Lead and grow a team of specialists. Set clear expectations, clear the roadblocks, and let the experts be experts.
• Decide where the money goes and back it up with numbers.
• Build systems that scale, so building 40 is easier than building 30 was.
• Make our buildings places people actually want to show up to, and keep leadership, tenants, and our own people on the same page.

Requirements

• You've run complex operations at scale, think 10+ sites, projects, or teams at once, and you have results to show for it.
• You think in dollars. You can weigh cost against value and make a call with half the information.
• You've led people who are better at their jobs than you'd be, and made them better anyway.
• You turn plans into finished things, not more plans.
• You're a good human with an ego small enough to fit in a carry-on.
• be able to work 2-3 times a week in our Post Falls, ID or Spokane, WA Office

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Business Operations Manager
Post Falls, ID | Spokane, WA
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Why Work Here
Honestly? We tried hiring a real estate expert. Then we realized we already have a bunch of them. What we're missing is the person who turns a team of specialists into a well-run business. You don't need to know a cap rate from a ceiling tile. You need to know how to ask good questions, read the numbers, and make a call.