Process and validate self-serve campaign orders, ensure assets and targeting completeness, support Campaign Managers with pacing, reporting, and data processing, monitor delivery and flag optimization opportunities, assist clients and prepare materials, maintain documentation and knowledge bases, and develop expertise in JamLoop's CTV DSP and CTV/OTT fundamentals.
About JamLoop
JamLoop (www.jamloop.com) is a high-performance, audience-first Connected TV (CTV) demand-side platform (DSP) that helps advertisers and agencies reach their audiences at scale with precision targeting and measurable outcomes. We simplify advanced TV buying by combining the efficiency of programmatic technology with the transparency, data, and service advertisers need to win.
We’re looking for a detail-oriented and proactive Campaign Coordinator to support our growing self-serve business. In this role, you’ll process incoming self-serve orders, provide day-to-day support to Campaign Managers, and gain hands-on experience in CTV advertising.
This is an ideal role for someone looking to build a foundation in ad operations, programmatic media, or CTV/OTT—while working closely with experienced campaign managers and cross-functional teams.
Key Responsibilities
- Review and process new self-serve campaign submissions for accuracy and completeness
- Ensure required assets (creatives, targeting details, budgets, flight dates) are correctly provided
- Coordinate with Campaign Managers and Sales when clarification or corrections are needed
- Monitor campaign delivery
- Support Campaign Managers with day-to-day tasks, including pacing checks, reporting pulls, and data processing
- Help review campaign performance metrics such as reach, frequency, delivery, and attribution
- Flag optimization opportunities or delivery issues for the team
- Maintain internal documentation, trackers, and workflow checklists to ensure smooth operations
- Assist with basic client questions related to campaign status, reporting, or platform navigation (under guidance of Campaign Managers)
- Help prepare client-facing materials such as screenshots, performance summaries, FAQs, and one-pagers
- Support training efforts by helping maintain updated resources and documentation in HubSpot or internal knowledge bases
- Develop a strong understanding of JamLoop’s CTV DSP, including targeting, bidding, and analytics
- Learn CTV/OTT industry fundamentals, including campaign workflow, inventory types, and measurement
- Participate in product demos, internal trainings, and cross-team working sessions to deepen platform knowledge
Self-Serve Order Processing
Campaign Management Support
Client & Team Support
Learning & Platform Expertise
Qualifications
- 1–2 years of experience in digital media, advertising, marketing, operations, or similar (internships welcome)
- Strong attention to detail and comfort working in fast-paced environments
- Excellent communication skills and a willingness to learn client-facing best practices
- Basic familiarity with digital advertising concepts (CTV/OTT a plus but not required)
- Comfortable navigating dashboards, spreadsheets, or CRM tools; HubSpot experience is a plus
- A collaborative, proactive mindset with interest in growing into advanced campaign execution roles
What You'll Gain
· Hands-on experience in one of the fastest-growing areas of digital advertising
· Exposure to CTV campaign strategy, performance analysis, and platform operations
· Opportunities for growth into Campaign Manager or Client Success roles
· A supportive team culture focused on learning, collaboration, and career growth
· Flexibility and autonomy in a remote-first work environment
Top Skills
Crm Tools
Ctv Dsp
Dashboards
Hubspot
Spreadsheets
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