CCM Manager, Interdisciplinary Pharmacist/Dietitian

Job Description:

• Leadership and Oversight:
• Provide overall leadership and operational direction for the interdisciplinary team.
• Ensure implementation of strategic and process changes designed to achieve outlined goals/objectives.
• Oversee development of department specific goals and objectives, ensuring alignment with Care Management strategies and Included Health's vision, mission, and values.
• Monitor team performance and outcomes, ensuring alignment with OKRs and organizational goals. 


• Operational Management:
• Oversee day-to-day operations of the team, ensuring efficient workflows and equitable distribution of caseloads.


• Quality Assurance and Compliance:
• Ensure that all team members adhere to professional standards, ethical guidelines, and regulatory requirements
• Monitor and evaluate the quality of performance by the team, implementing improvements as needed.


• Staff Development:
• Provide leadership, mentorship, coaching, and professional development opportunities for team members.


• Communication and Reporting:
• Serve as the primary point of contact between the interdisciplinary team and senior leadership.
• Prepare and present reports on team performance, patient outcomes, and operational metrics.

Requirements:

• Qualifications:
• Pharmacist
• At least 3 years of people management leadership experience in a healthcare setting. 
• Excellent organizational skills and attention to detail required
• Strong interpersonal skills with ability to build relationships with employees
• Data-driven and comfort in using tools to evaluate and optimize the standardization of care across our growing team
• Ability to be agile and balance multiple priorities, while maintaining positive and professional attitude
• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal

Physical/Cognitive Requirements:

• Prompt and regular attendance at assigned work location.
• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
• Capability to work with leadership, employees, and members in an appropriate manner.
• Occasional overnight business travel.