Client Engagement Executive

The Client Engagement Executive (CEE) plays a critical role on our Enterprise team by onboarding, expanding the value, and renewing a named list of first and second year Euromonitor client accounts. CEEs find new senior executives and teams within these client organizations to engage, thus broadening the impact Euromonitor has with our client base. Enterprise CEEs also work with existing users of our intelligence to better our understanding of their challenges and needs. This insight is then used to develop service strategies as well as new products.

Responsibilities include:

• Onboarding and early expansion across the client organization for new Euromonitor accounts

• Securing revenue retention and driving syndicated research growth

• Develops and executes customized annual engagement plans with the purpose of strengthening presence in alignment with client’s needs
• Proactive account research to identify new opportunities for engagement and unmet needs and create awareness of value proposition with critical stakeholders
• Engages with Research teams to optimize outcome of research client engagement agendas, and serving as the internal “voice of the customer”
• Managing the overall existing partnership with client organizations; this includes conducting quarterly calls with main contacts, building value, negotiating contract renewals, providing training to key user groups, researching client accounts to understand their needs/goals and creating actionable business/account plans which outline your service & sales strategies
• Being a confident and fair negotiator, seeking to create mutually beneficial agreements, ensure long term partnerships and achievement of renewal targets
• Identifying opportunities to add value to client relationships by helping clients maximize the use of their existing resources

·        A strong desire to meet and achieve goals

·        Intellectual curiosity and a competitive spirit

·        3-5+ years of sales experience, demonstrating continued success in those roles

·        Goal-oriented and consistently at or over target

·        “Gritty”; consistently approaching challenges head-on; asks “why not” as opposed to “why”

·        Comfort interacting with executives within various levels and functions

·        Highly organized with excellent time management, managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction.

·        International perspective

·        Ability to effectively collaborate with internal colleagues

·        Willingness to travel and mature enough to set your own travel strategy

Why work for Euromonitor?

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

At Euromonitor International, we are committed to transparency and pay equity.  Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office.  The base salary range for this role is $62,200 to $76,400, based on experience and qualifications.  Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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