As a Client Onboarding Manager, you'll guide entrepreneurs through the onboarding process and help launch their fundraising campaigns on the StartEngine platform, focusing on efficiency and communication.
About StartEngine
StartEngine is the FinTech powerhouse driving the future of fundraising and alternative investing. StartEngine was founded by Howard Marks, the co-founder of Activision (now valued at over $75B), with the goal of helping entrepreneurs achieve their dreams by removing funding barriers. Howard partnered with co-founder Ron Miller, a veteran entrepreneur and early advocate of equity crowdfunding, to build a platform that democratizes access to capital. In 2020, StartEngine welcomed Shark Tank judge and serial entrepreneur Kevin O’Leary (aka Mr. Wonderful) as Strategic Advisor and Investor. Since its inception, StartEngine has helped over 550 companies raise more than $1.1B from retail investors, with investments starting at as little as $100.
Why merely back a company when you can own a piece of it?
The Onboarding Manager position is a critical role here at StartEngine. The right candidate will work with our innovative StartEngine customers to help them launch their capital raise on StartEngine. Every day, they will speak to budding entrepreneurs and their teams and move them through the on-boarding process. They will help companies move from the point of engaging StartEngine to the point of launch on the platform and will be responsible for delivering a high volume of metrics, and be critical to the success of the broader Issuer division.
Responsibilities
- Guide StartEngine customers through on-boarding of campaign.
- Launch StartEngine customers’ offerings on platform.
- Develop and execute strategies to decrease the amount of time in on-boarding and increase the number of launches per month.
- Ensure that messages are supportive of and consistent with company's mission statement.
- Track and publish weekly reports using quantitative results.
- File offering documents and amendments with the SEC.
Requirements
- Preferred interest in Securities Law or investment.
- Experience in a client facing role, preferably with Director level / C-suite.
- Ability to thrive in a fast-paced, innovative, team-driven, and high energy environment.
- Results oriented with the ability to meet/exceed department metrics/measures.
- Strong organization and time management skills.
- Persistent mindset who motivates and encourages companies through on-boarding experience.
- Level headed problem solver with a professional service oriented attitude.
- Adaptable, dependable and responsible.
- Outstanding communication skills both verbal and written.
Perks and Benefits
- 100% covered Medical/Dental/Vision - pick your own plan
- Generous Equity package
- Unlimited PTO and sick days
- Paid WeWork Usage (optional)
- 100% Remote
- Team Off-sites and Celebration Dinners
- Paid Maternity/Paternity leave
- Team Happy Hours
- 401K program
- Flexible hours
- Be part of one of the fastest growing parts of the FinTech Industry
- A chance to work with a highly profitable and rapidly expanding startup (not VC funded)
Top Skills
Investment
Securities Law
Similar Jobs
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
Leverage HR proficiency to manage employee lifecycle, provide guidance on employee relations, support talent management, lead organizational change, and ensure operational HR excellence.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft TeamsMicrosoft VisioMicrosoft WordWorkday
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
As an Assistant Store Manager, you'll support sales goals, deliver exceptional customer service, lead team development, and ensure operational excellence.
Top Skills:
MS OfficeRetail Systems
Fintech • Machine Learning • Payments • Software • Financial Services
The Premium Support Engineer will serve as a technical authority for enterprise customers, ensuring optimal performance of air-gapped systems, advocating for feature requests, and managing incident responses.
Top Skills:
AWSAws CloudformationDatabricksDockerEksGoHelmJavaKubernetesPrometheusPysparkPythonSnowflakeTerraform
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute


