Clinical Product Specialist - CDI

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What you’ll do: 

Iodine products combine highly advanced AI technology with deeply clinical functionality and end-users. As a clinical subject matter expert in the mid revenue cycle management functions of provider organizations (CDI, Coding and/or Utilization management) you will help make our products a success in the market.

The Clinical Product Specialist - CDI role will work within the Product organization and be responsible for ensuring that the complexity of our AI technology is aligned with the clinical perspective and needs of our clients, such that Iodine products can achieve our strategic business goals.

You will apply your experience in the healthcare industry to identify and solve complex problems in the revenue cycle process and work on the team managed by the Vice President of Product Strategy to create visionary product solutions and best practice processes to solve these problems. As a member of the product team, you will partner with CX, Growth and Marketing teams, to take these products and processes into the healthcare market providing guidance and support with documents and training materials that drive best practice use of Iodine technology. 

Examples of your contributions may include, but may not be limited to:

• Proactively monitor clinical and regulatory trends and articulate impact to the industry and Iodine’s target markets.

• Gather insights directly from clients/users as well as internal clinical stakeholders, but also extrapolate and generalize to what is applicable across the industry and client-base.

• Collaborate with product management to identify new products and features and prioritize roadmap initiatives as a result of trends and market input. 

• Collaborate with Product Management and User Experience teams to design requirements for new product features, validate workflow and predictive AI/ML models

• Provide detailed data and input for decision making on complex clinical product topics – such as ML product design, reports and dashboards, utilization management, CDI, and Coding workflows

• Collaborate with Data Science to improve inputs to models 

• Conduct and coordinate audits and quality checks of new product capabilities prior to launch

• Review samples of AI/ML predictions and provide detailed feedback on the validity & accuracy of the interpretations.

• Define best practice workflows and configurations for Iodine products, and evangelize those to clients and end users (utilization management nurses, CDI specialists and reviewers).

• Act as liaison between product and clinical teams, reflecting consensus from clinical team when providing recommendations and answers

• Work with Product Marketing to ensure product value and messaging is relevant  for the end user clinical perspective

What we’d love to see: 

• 3 to 5 years direct care nursing, experience in high volume, quick turnover Inpatient units within complex healthcare organizations

• BSN required, MSN preferred

• CCDS, CCS required

• 3 to 5 years CDI Specialist   

• Moderate familiarity with technology, especially in the realm of HIM, EMRs,, Coding and CDI workflow tools.

• Understanding of overall business goals and needs, and ability to align decisions with company goals and values

• Leadership skills to work with individuals outside of your team, such that you can achieve ambitious goals with a team of other clinical SMEs by building consensus

• Ability to proactively identify problems, identify solution options, and then quickly narrow down options to prioritize the right action plan that resolves the problem.

• Ability to occasionally travel to client sites and the company office to meet with key stakeholders and product users (less than 10% travel).

• Travel to and from company headquarters in Austin, Texas is required for new hire orientation, onboarding and occasional company meetings

What we offer:

• Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.

• Telehealth Services: Convenient access to telehealth services tailored for remote work.

• Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.

• Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.

• Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.

• Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.

• Accident Insurance: Financial protection against unexpected accidents and critical health issues.

• Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.

• Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.

• Pet Insurance: Affordable options for discounted pet insurance.

• Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.

• Employee Assistance: Confidential employee assistance program for personal and professional challenges.

• Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.

• Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.
  

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin  and on our website at www.iodinesoftware.com.

Compensation Range: $135K - $150K