Provide timely end-user IT support by addressing and resolving tickets for largely remote field users. Work part-time, initially on-site for onboarding with possible hybrid schedule thereafter. Use Microsoft 365 tools and follow established procedures, escalating non-routine issues as needed.
Job Summary & ResponsibilitiesExperienced Specialist within the IT User Support job family. Applies acquired job skills and company policies and procedures to complete assigned tasks. Complexity & Problem Solving: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Collaboration & Interaction: Normally follows established procedures on routine work, requires instructions only on new assignments.
Experienced Specialist (Hourly) Preferred Qualifications
Experienced Specialist (Hourly) Preferred Qualifications
Local to Johnstown CO - This position is Part time hybrid
- Address and resolve in a timely manner end-user IT tickets.
- Most user are remote from corporate office and work in the field, so timely responses are critical.
- We are Microsoft 365 shop.
- Part-time, it ideally a few hours 5 days per week, may be able to hybrid after a period of on-boarding.
Similar Jobs
Information Technology
Design and implement AI capabilities, transition prototypes to production, build agent workflows, optimize data retrieval, and automate evaluation processes.
Top Skills:
LangchainLanggraphLlmsPgvectorPineconeWeaviate
Information Technology
The role involves driving the adoption of Google for Education tools in K-12 and Higher Ed, delivering training, creating presentations, and building relationships with educational stakeholders.
Top Skills:
Active DirectoryChromeCrm SoftwareExchangeGeminiGoogle ClassroomGoogle WorkspaceInventory ManagementLearning Management SystemsStudent Information Systems
Insurance • Financial Services
Handle inbound and follow-up calls to promote and sell Globe Life insurance products, close new accounts via phone or email, and generate revenue while meeting sales goals.
Top Skills:
AdobeExcelOutlook
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
