Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Tacoma, WA!

The Commercial Lines Account Manager position serves as the primary service contact for the client. The Commercial Lines Account Manager will actively manage an assigned book of business, providing day-to-day services including but not limited to renewal and marketing coordination, billing, endorsements, and issuance of appropriate documentation. The Commercial Lines Account Manager will report directly to the Commercial Lines Team Leader.

How You Will Contribute:

• Service and maintain an assigned book of business
• Provide direct customer service support for commercial lines clients
• Maintain accurate and timely documentation of communications and insurance documents as required
• Work closely with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing
• Develop and foster quality relationships with clients and team members
• Review, analyze and resolve policy and coverage-related concerns for clients
• Consistently meet all Brown & Brown established quality control Procedures and Timelines
• Compile and create proposals, summaries and additional documents as requested
• Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment

Licenses and Certifications:

• Property & Casualty insurance license (if not already held, obtain within 30 days of hire).

Skills & Experience to Be Successful:

• 1+ year of experience in the insurance industry with a strong emphasis in commercial lines insurance (Preferred)
• Excellent oral and written communications skills.
• Strategic thinker with ability to act tactically and strong insight into customer needs/wants.
• Proficient with management operating systems that support insurance sales, tracking and service.
• Proficient with Microsoft Tools, Outlook, Excel, Word, PowerPoint.

#LI-AFZ

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.