Commercial Technical Project Manager

About Omnidian

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries.  Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA

The Job

As a Technical Project Manager at Omnidian, you will play a critical role in ensuring the effective coordination and execution of preventative maintenance efforts across our commercial solar asset portfolio. This role serves as a strategic liaison between our clients, field service partners, and internal technical teams, supporting onboarding processes and facilitating timely, informed technical resolutions.

You will act as the central point of contact when service questions arise, whether from the field or from clients. Your ability to interpret technical details, manage stakeholder expectations, and drive projects to resolution will ensure that both immediate needs and long-term partnerships are supported with efficiency and professionalism.

What You'll Do

• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

Project Coordination & Preventative Maintenance Onboarding

• Lead the onboarding process for new preventative maintenance programs across Omnidian’s commercial solar portfolio.
• Collaborate with internal stakeholders—including the Manager of Technical Operations—to align scope, timelines, and deliverables with client and field service expectations.
• Coordinate service scheduling and track progress to ensure timely execution of contractual maintenance obligations.
• Maintain comprehensive project documentation and communicate status updates across teams to ensure transparency and alignment.

Technical Issue Mediation & Stakeholder Alignment

• Act as the first line of response when technical questions or discrepancies arise during field service execution.
• Mediate between clients and field service partners to clarify expectations and determine the most effective resolution paths.
• Translate technical issues into actionable solutions, leveraging your knowledge of solar technologies, DAS platforms, and system performance metrics.
• Support work order creation and closure by collaborating with field partners and internal systems teams.
• Facilitate post-service reviews to identify improvements and contribute to ongoing process optimization.

Who You Are

• You excel at navigating complex stakeholder relationships and can effectively manage expectations across internal teams, clients, and field service providers.
• You have a strong foundation in solar technology, field operations, and system performance, enabling you to confidently address technical inquiries.
• You are highly organized and adept at juggling multiple priorities without losing sight of deadlines or detail.
• You are a clear, professional communicator—able to distill technical content into actionable updates for both technical and non-technical audiences.
• You bring a proactive mindset and take ownership of issues, driving them to resolution while keeping stakeholders informed.
• You thrive in a collaborative environment and bring a continuous improvement lens to every project and interaction.
• You are comfortable working with service platforms (e.g., Salesforce, DAS systems, or similar) and can quickly learn new tools as needed.

Experience You’ll Need

• 5+ years of professional experience in solar energy, technical project management, or operations coordination.
• At least 3 years of experience working with commercial solar systems, including asset management, field service support, or monitoring platform oversight.
• Proven track record in managing cross-functional technical projects and coordinating with both internal teams and third-party service providers.
• Proficiency in solar monitoring platforms (e.g., AlsoEnergy, SolarEdge) and interpreting system performance data.
• Experience working within CRM or workflow systems such as Salesforce to manage service tickets, reporting, and communications.

Experience That's a Plus

• NABCEP certification or completion of relevant NABCEP coursework.
• Familiarity with battery storage technologies and their integration into solar systems.
• Experience supporting or leading preventative maintenance programs in a commercial field services setting.
• Exposure to contract interpretation, pricing discussions, or service level agreement (SLA) management.

Work-life and Culture

• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
• We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!

Grow With Us

• We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
• Internal candidates: Check out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply. 

Timeline

• We would like to hire ASAP and plan to have this role start by mid to late May

Privacy

California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/

Diversity and Inclusion

We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.