Compliance Manager

About the Team & Role

Headway is looking for a Compliance Manager to be a key member of Headway’s Compliance team, supporting our cross-functional compliance effort. You will support a rapidly scaling mental healthcare company by assisting with the development and implementation of the organization-wide compliance program. We're seeking a leader with expertise in healthcare compliance, who is also proactive, forward-thinking, and able to navigate and thrive in ambiguity. You will be vital to our ability to partner with payers across the nation and solve various complex issues that arise as we change the behavioral health landscape. 

You Will...

• Collaborate with business units to integrate compliance best practices into their operations.
• Develop and maintain the company's comprehensive general compliance incident response plan and procedures.
• Lead the intake, triage, investigation, and resolution of all reported compliance incidents.
• Oversee the intake, tracking, and management of all compliance inquiries and internal tickets.
• Coordinate cross-functional teams during incident response, ensuring clear communication channels.
• Ensure meticulous documentation of all incident details, investigations, findings, and corrective actions.
• Manage the incident reporting process for compliance matters, including internal and external stakeholders.
• Analyze incident and inquiry data to identify root causes, recurring themes, and opportunities for systemic improvements.
• Develop and deliver training to employees on incident reporting procedures and general compliance inquiry processes.
• Assist with the development and implementation of the annual compliance audit plan.
• Assist with internal compliance monitoring activities to assess adherence to policies, procedures, and regulatory requirements.
• Design, develop, and deliver engaging and effective compliance training content for all employees, tailored to different audiences and roles.

You’d be a great fit if…

• You have 5 - 8 years of experience in compliance or healthcare-related operations, legal, auditing, consulting, or the equivalent combination of experience.
• You function well in a high-paced environment and are able to quickly adapt to changing priorities and situations
• You engage, inspire, build credibility, and trust across all levels of the company
• You have exceptional communication, organizational, project management, and prioritization skills
• You are deeply knowledgeable on payer requirements and health care regulation more broadly.
• You have an extensive understanding of Medicare programs
• You are certified in Healthcare Compliance (CHC) designation preferred
• You have knowledge on privacy laws (a plus, but not required).

Compensation and Benefits:

The expected base pay range for this position is $121,720 - $179,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development