Contract Manager II - Client Contracts

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Contracts Manager II is responsible for managing the client contract process for the enterprise, while providing support on the development of agreements stemming from new and existing vendor relationships, as well as client agreements. Primary role is to manage contract negotiations, administer and facilitate contracts with both internal and external customers, and manage areas of contract risk and enforce appropriate risk mitigation terms.

Day In The Life:

• Prepare and negotiate various client and vendor contracts, amendments, and other legal documents.

• Assist internal stakeholders in interpreting contract terms and conditions.

• Act as liaison for internal and external customers on all contract processing/administration matters.

• Draft a high volume of templatized and custom amendments, addenda, and other documents as required.

• Manage the client contract administration processes, including handling requests, facilitating notices, tracking of client renewals, managing contract analytics, and ensuring appropriate execution of all legal documents.

• Manage the enterprise-wide Contract Management System, and associated processes to improve the archival rational and tracking of contractual terms and obligations, renewal dates, and expirations.

• Work with in-house counsel and external counsel throughout the contract negotiation process.

• Distribute certain contract requests to internal and external counsel as appropriate.

• Partner with internal stakeholders throughout the contract process from request to execution. Ensure their adherence to contract-related policies and procedures and help them troubleshoot and resolve contract issues and challenges.

• Manage and adhere to client internal SLAs, and subsequently make recommendations for continuous improvement.

• Collaborate with other departments to onboard new clients and manage all engagements and contract lifecycles. Work with the rest of the legal team, compliance, information security, finance, and other stakeholders to ensure contracts meeting compliance and regulatory requirements.

• Support and help implement changes in systems, processes, and procedures including but not limited to relating to new go-to-market Product launch efforts.

• Document processes and create policies and procedures relating to contracts. Maintain and improve supporting documentation, including vendor and client playbooks.

• Perform job duties within the company’s policies, procedures, service standards and the state and federal laws.

• Other projects and duties as assigned.

Qualifications:

• Bachelor’s degree from four-year college or corporate paralegal or legal background.

• Three to five years of experience in contract management and administration or vendor management.

• Industry experience with credit union, financial institution, and/or payments industry.

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.