Creative Director

Creative Director

Reports to: Bethany Heck
Location: Draper, UT or Remote

About the Role

Jump is looking for a Creative Director to own and drive our brand expression across a wide variety of digital marketing channels, events, and product marketing. We’re looking for kind, ambitious and creative people who are passionate about creating excellent design work in a collaborative company. You’ll work closely with the marketing team to craft campaigns that elevate Jump’s brand and align with our visual identity, ensuring consistency and excellence across all touchpoints. This role is perfect for someone who thrives in a remote, fast-paced, dynamic environment and is eager to balance leadership and strategy with getting hands-on and directly crafting the work when necessary.

What You’ll Do

• Collaborate with Jump leadership across Product, UX and Marketing to envision campaigns and design direction that tell Jump’s story to customers.

• Set high standards for our brand through a rigorous attention to craft and a passion for seeking new opportunities to impact the market through design.

• With the support of our Senior Brand designer, direct and deliver high-quality visual assets for product and performance marketing, digital campaigns, in-person and virtual events, and our website.

• Create video content for social media, including animations, promo videos, and other creative assets.

• Participate in brainstorming sessions and provide design input to help elevate marketing strategies and ideas.

About You

• You have 7+ years of experience in graphic design, including recent experience in a senior design leadership role (Creative Director, Design Director), preferably in a B2B SaaS, tech, or financial services environment.

• You are a detail-oriented leader who can work efficiently in a fast-paced, startup environment. You are energized by unsolved problems and having the agency to drive new approaches, processes, and deliverables.

• You have a strong sense of ownership, accountability, and professionalism. You anticipate stakeholder needs, build trust, and navigate feedback with clarity and empathy.

• You have a portfolio of strong visual design work that’s presented with equally strong storytelling. You have experience art directing across disciplines, including illustration, motion, photography, and other creative mediums.

• You have excellent communication skills to collaborate with internal teams and translate business, product, and marketing strategy into a compelling roadmap for design to execute on.You love presenting work, explaining design decisions, and driving alignment.

• You understand product marketing and how to translate software functionality into stories that resonate with our audience.

• You have experience establishing brand guidelines and setting a high bar of excellence across every expression of a brand. No deliverable is too small for you.

• You have proficiency in design tools like Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects), Figma, and other design software.

• You have experience working with video editing software (e.g., Adobe Premiere, Final Cut, or similar).

Mindset & Philosophy

• We’re a very small and efficient design team. Expect autonomy and cross-app collaboration.

• Our company is growing rapidly. All revenue-backed, super low churn.

• Raised a $20M series-A in 2025.

• Medical/Dental/Vision benefits.

• 401k (currently not matched).

• Take the PTO you need (4 weeks-ish, but we don’t keep track).

• $160-170k depending on experience.

• HQ based in SLC, Utah.

• Fully remote OK (must reside in the USA). We’d like it if you’d fly in occasionally to get to know you.

• Stipend for remote equipment.

About Jump

Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.

Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.

Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.

Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.

Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama.

Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.