Credit Systems Coordinator

We're hiring a Credit Systems Coordinator to join our Ag Customer Financial Services team. In this role, you will be responsible for supporting the electronic invoice process and accounts receivable document delivery via a secure web portal, providing customer service, and assisting with new user registration and training.

This role is located at our Arden Hills, MN corporate headquarters (Tuesday-Thursday in office each week) Virtual work arrangement may be considered for candidates outside of Minneapolis/St. Paul.

Responsibilities include:

• Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal.

• Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis. Enter new account/user information as needed.

• Provide quality customer service by managing the website support phone line.  This can include researching and resolving invoice inquiries and other accounts receivable inquiries.

• Assist in new user registration and provide training to internal and external customers on the web portal.

• Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure.  Work with Master Data team to facilitate necessary account changes.

• Build solid working relationships within the credit team and all cross-function Land O’Lakes business units

Education/Experience:

• HS Diploma required with 1-3 years of experience; Bachelor’s degree desired

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook

• Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.

• Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.

• Must possess strong interpersonal communication skills, both verbally and written.

• Must be agile and able to manage multiple tasks at one time.

$21.53-$37.15.  In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges. 

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. 

Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities.