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Wow Remote Teams

CRM Hubspot Strategist

Reposted 2 Months Ago
In-Office or Remote
Hiring Remotely in Phoenix, AZ
Senior level
In-Office or Remote
Hiring Remotely in Phoenix, AZ
Senior level
Lead large-scale HubSpot implementations and optimizations to support revenue operations. Design CRM architecture and lifecycle, build workflows, automations, pipelines, properties, and reporting. Ensure data integrity and governance, advise senior stakeholders, mentor CRM Specialists, manage integrations and migrations, document best practices, and identify opportunities to expand client engagements.
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This is a remote position.


Our client is looking for a CRM Hubspot Strategist (French-Speaking) to lead sophisticated HubSpot implementations, develop scalable Revenue Operations (RevOps) solutions, and help businesses optimize their customer lifecycle through technology and automation.

Their organization is an established digital marketing and CRM consulting agency recognized as a HubSpot North American Partner of the Year, with a growing client portfolio and a strong reputation for delivering measurable business results.

This position is ideal for an experienced HubSpot specialist who combines technical architecture expertise with strategic thinking and exceptional client relationship management. Reporting to the Senior Director of Strategy, the selected professional will oversee complex CRM projects, translate business challenges into effective technical solutions, and work directly with senior stakeholders across the United States and Canada.

The successful candidate must be fluent in both French and English, technically proficient in HubSpot, and passionate about creating long-term client value through innovative CRM strategies.


Responsibilities
  • Lead complex HubSpot implementation projects, ensuring alignment with clients' business objectives and operational needs.

  • Design and configure customized HubSpot environments, including data structures, custom objects, properties, and workflows.

  • Implement advanced solutions across HubSpot Marketing Hub, Sales Hub, Service Hub, Content Hub, and HubSpot AI.

  • Develop scalable CRM architectures that support marketing, sales, customer success, and operational processes.

  • Manage native integrations between HubSpot and third-party platforms, including Salesforce, Microsoft Dynamics, and NetSuite.

  • Configure data synchronization rules, field mapping, and conflict resolution processes to maintain accurate information across systems.

  • Design and optimize Revenue Operations (RevOps) strategies, including lead-to-cash workflows, sales forecasting, and revenue attribution.

  • Implement advanced lead scoring models, automated workflows, and seamless handoffs between marketing, sales, and customer service teams.

  • Build comprehensive reporting dashboards to track performance, measure ROI, and provide actionable business insights.

  • Establish data governance practices, including deduplication processes and data quality standards.

  • Analyze existing business processes, identify inefficiencies, and develop automated solutions to improve operational performance.

  • Translate complex business requirements into scalable CRM configurations and technical solutions.

  • Serve as a trusted technical advisor to clients, building strong relationships with senior stakeholders across the United States and Canada.

  • Identify opportunities to expand client engagements by recommending additional services and supporting project scoping and proposals.

  • Establish measurable client objectives and implement strategies that improve satisfaction, retention, and profitability.

  • Stay informed about HubSpot updates, industry trends, and emerging technologies to provide strategic recommendations.

  • Conduct training sessions for clients and internal teams, supporting effective HubSpot adoption and ongoing platform optimization.

  • Provide technical guidance, troubleshooting assistance, and support throughout the client lifecycle.

  • Obtain HubSpot Trainer certification and contribute to successful client onboarding.

  • Oversee project timelines, budgets, deliverables, and scope to ensure high-quality, on-time execution.

  • Monitor project profitability, effective billing rates, individual utilization, and opportunities for additional revenue.

  • Collaborate with cross-functional teams to deliver consistent results and continuously improve service quality and operational processes.



Requirements

  • Minimum 5 years of hands-on experience developing and implementing complex solutions within HubSpot.

  • Advanced knowledge of the HubSpot ecosystem, including its CRM architecture, automation capabilities, and core Hubs.

  • Demonstrated experience designing and optimizing Revenue Operations processes, including lead-to-cash workflows, forecasting, and revenue attribution.

  • Strong expertise configuring HubSpot native integrations and managing sophisticated data synchronization requirements.

  • Experience creating custom objects, configuring properties, designing data schemas, and developing advanced automation workflows.

  • Proven ability to translate technical and business requirements into practical, scalable CRM solutions.

  • Experience developing reporting dashboards, implementing data governance practices, and improving data accuracy.

  • Professional fluency in both French and English, including the ability to lead client meetings and explain complex technical concepts.

  • Strong presentation, interpersonal, and relationship-building skills.

  • Excellent analytical thinking, problem-solving, and organizational abilities.

  • Ability to manage multiple projects, priorities, and deadlines in a client-facing environment.

  • Demonstrated commitment to client satisfaction, accountability, professionalism, and ethical business practices.

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related discipline.

  • HubSpot certifications in Marketing Software, Sales Software, Service Hub, and Revenue Operations, along with HubSpot Trainer certification or willingness to obtain it.

Qualifications

The following qualifications would make a candidate particularly competitive:

  • HubSpot Solutions Architect or Marketing Hub Implementation certifications.

  • Previous experience working for a HubSpot Solutions Partner or digital consulting agency.

  • Experience leading CRM migrations, including legacy-system data mapping, data cleansing, and migration validation.

  • Familiarity with Salesforce, Microsoft Dynamics, NetSuite, and other platforms integrated with HubSpot.

  • Previous experience in a comparable fully remote, client-facing position.

  • Experience supporting enterprise-level CRM implementations and working with senior business stakeholders.

  • Strong understanding of customer lifecycle management and cross-functional revenue optimization.



Benefits
  • Full-time position: A dedicated role with opportunities to contribute to sophisticated client projects.

  • 100% remote: Work from anywhere within the approved hiring region.

  • International exposure: Collaborate with clients and professionals across North America.



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