Teleperformance
Customer Success Specialist (Up-Selling) - English- Kuala Lumpur
Be an Early Applicant
Build customer relationships, identify and pursue new accounts, follow up with existing customers, promote additional products and services, support sales reporting, collaborate with internal and external stakeholders, achieve sales targets, track completion activities, and provide market information.
Overview
Responsibilities
A Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients achieve their goals effectively.
QualificationsJob Requirements:
- Language Requirement: Excellent in English with Mandarin or Malay in terms of verbal, written and comprehension
- Education level : SPM and above
- Proven ability to promote and build extraordinary customer rapport
- Willingness to learn and improve
- Passion to do sales and achieve target
- Fresh Graduates are encourage to apply.
Responsibilities
- Represent company to get new accounts, prospect new customers and follow up existing customers
- Provide Sales support, assist with reporting and analysis
- Collaboration between internal and external parties to provide excellent customer service and achieve customer satisfaction
- Achieve volumes and targets
- Keep a track of completion activities and provide market information
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.
Top Skills:
Ai-Enabled ToolsEmailIntranetSlackVideo Communications
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills:
Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns new-logo acquisition and expansion across enterprise accounts for Mastercard Identity’s fraud and identity data products. The role prospectively builds pipeline, manages consultative and technical sales cycles, engages fraud, payment risk, trust and safety, data science, and engineering stakeholders, represents the company at industry events, and accurately forecasts against quota.
Top Skills:
APIsData ScienceFraud ModelsIdentity DataWeb-Based Portals
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
