Cyber Claims Specialist

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role:

Everest Insurance Company, a member of Everest Re Group, Ltd., is seeking an experienced Claims Professional to join our Cyber Claims Department. The Everest Cyber Claims Department is part of Everest Financial & Specialty Lines Claims and is a rapidly growing and collaborative group.

The ideal candidate should possess the ability to handle Cyber claims. More particularly, the ideal candidate will be able to analyze insurance coverage issues and resolve claims according to certain Best Practices and within stated authority limits. This position will report to the AVP of Cyber Claims.

This role is open to remote applicants; however, candidates located near one of our office locations are strongly preferred.

Responsibilities include, but are not limited to:

• Intake, investigate, determine coverage, manage and resolve Cyber, Privacy, Media and Tech E&O claims

• Review and analyze complex coverage issues and preparation of coverage position letters

• Handle demanding and complex first party Cyber Claims, including Data Breaches, Business Interruption, Contingent Business Interruption, and Extortion claims

• Handle third party privacy liability, PCI, Regulatory, Media and Tech E&O claims, resolving claims effectively and efficiently

• Assist with emergencies on a rotational on-call schedule

• Management and review of budgets, restoration plans and Business Interruption Income Proofs of Loss

• Investigation, analysis and evaluation of liability and damages

• Management and direction of outside counsel as well as reviewing & approving legal budgets and bills

• Preparation of case summary reports related to matters of significant reserve and trial activity

• Timely and appropriate setting of case reserves

• Development and execution of claim strategies as well as resolution strategies

• Negotiation and resolution of cases

• Attend mediations

• Working with underwriters supporting policy construction and drafting, reporting claim trends, data analysis and risk assessment

• Extensive communication with insureds, brokers, reinsurers and business unit contacts

• Attend client meetings and industry functions to support retention and development of client relationships and business

Work Experience & Qualifications:

• ​Legal and insurance claim resolution skills, including negotiations

• 3-5 years of professional liability claims experience.

• A broad Insurance experience, including understanding of policy language, coverages, ethics and claim practices. Legal experience, including litigation, class action, regulatory, breach response, coverage would also be helpful. Cyber experience or understanding, including computer security, forensics, and network restoration, would also be helpful.

• Strong oral and written communication skills

• Strong analytical and organizational skills

• Strong negotiation and investigation skills

• Ability to evaluate coverage issues involving a wide variety of loss scenarios

• Ability to think strategically

• In-depth knowledge of the litigation, arbitration, and trial process

• Currently holds or readily can obtain all required adjuster licenses

• Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

• Knowledge of claims handling or insurance legal statutes and procedures

• Ability to identify and use relevant data and metrics to best manage claims

• Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency

• Ability to and willingness to present to senior management and other group setting

• Ability to influence others and resolve complex, disputed claims

• JD Required (Currently Licensed)

• Ability to travel as needed: 0-10%