Deal Desk Associate

ABOUT FATHOM

At Fathom, we believe that meetings are both our highest-leverage time and also often come with the heaviest burden. Too much of our attention is lost to menial tasks - like taking notes, documenting decisions, or chasing down action items - when it should be focused on human connection, collaboration, and strategic thinking.

We created Fathom to eliminate the needless overhead of meetings. Our AI notetaker captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum.

And people love it. Users describe Fathom as a “game-changer,” a “must-have,” and “the future of work.” But don’t take our word for it:

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 5,300+ reviews and a perfect 5/5 rating

🥇 #1 Product Hunt Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

We think you’ll be pretty excited about Fathom too if you give it a try. Sign up today (it’s free)!

WHY YOU SHOULD JOIN US

• Real impact. No cog in the machine here — your work will directly influence how quickly and efficiently we close deals. This is a new role, so you’ll help shape the playbook from the ground up.
  

• Fast-paced startup experience. Fathom is experiencing incredible growth — from user count to revenue to headcount. The sales team is growing, and procurement velocity is key to unlocking our next stage of growth.
  

• We embrace being fully remote. We use meetings sparingly and lean heavily into async communication (Slack, Notion, Loom). When we do spend time together, we make it worth it!

We’re adding our first Deal Desk Associate to support our growing sales organization. In this role, you’ll project manage deals through the procurement stage — ensuring security reviews, legal negotiations, and post-sale migrations are handled smoothly and efficiently.

You’ll collaborate closely with Account Executives to keep deals moving forward while maintaining clear communication across Legal, Security, Engineering, and Customer Success. You’ll also become a subject matter expert on Fathom’s Terms of Service, security posture, and standard procurement positions.

If you love orchestrating deal cycles, working cross-functionally, and creating structure in fast-moving environments, this role is your opportunity to make a huge impact on our growth.

• Project manage late stage deal progression — manage security questionnaires, legal redlines, and other requirements to keep deals moving on schedule.
  

• Collaborate with Account Executives to ensure smooth communication, accountability, and momentum across all active late stage deals.
  

• Act as an internal subject matter expert on Fathom’s Terms of Service, security posture, and procurement processes, supporting both internal teams and prospects.
  

• Coordinate with cross-functional teams (Engineering, Security, and Customer Success) to address technical requests and manage post-deal data migrations.
  

• Streamline and scale procurement operations by building repeatable processes, documentation, and best practices.

• 2+ years of experience in deal desk, sales operations, legal operations, contracts management, or a similar function (SaaS experience strongly preferred).
  

• Strong project management skills — able to track multiple procurement processes simultaneously and keep stakeholders aligned.
  

• Sharp attention to detail when reviewing contracts, questionnaires, and deal documentation.
  

• Excellent written and verbal communication skills; able to translate complex legal/security topics into clear, concise updates.
  

• Comfortable working cross-functionally with Legal, Security, Engineering, and Sales.
  

• Excited to create order in ambiguity — you’ll be building the foundation of this function at Fathom.
  

• Located in the US or Canada.

• You’ll meet several members of the team — we want you to know who you’ll be partnering with.
  

• We’ll explore how you approach project management, stakeholder alignment, and contract/security workflows.
  

• You may be asked to walk us through a procurement project you’ve managed, highlighting how you balanced competing priorities and kept the deal on track.
  

• We believe in transparency — ask us anything about the role, company, day-to-day expectations, and outcomes. No surprises.
  

• We move fast: expect a 2–3 week process from start to finish.