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Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
About Eve
At Eve, we’re redefining what’s possible in legal technology. Our mission is to empower plaintiff law firms with AI-driven solutions that elevate how they operate, serve clients, and grow.
We believe the future of law will be built by “AI-Native Law Firms” — firms that are managed, scaled, and optimized by intelligent systems rather than manual processes and endless administrative work. Eve’s technology augments the capabilities of attorneys across every stage of a case — from intake and document review to strategy and settlement — so they can focus on what truly matters: achieving the best outcomes for their clients.
Our vision is simple yet transformative: enable every firm to operate at its highest potential through the power of AI.
Why Join Eve
Product-market fit: Eve is used by over 550+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
Explosive growth: We are growing 2X revenue Quarter over Quarter.
The Role
Eve is building a modern demand engine to support rapid growth across inbound, outbound, and enterprise sales motions. As Demand Generation Manager, you will own and execute key programs that drive pipeline creation and revenue growth across multiple channels. This role is ideal for someone who is sharp, driven, highly curious, and eager to operate across the full demand stack. You will work closely with Marketing, Sales, and RevOps partners to turn strategy into execution and data into action.
What You'll Do
- Plan and execute demand generation programs across SEO, website optimization, outbound campaigns, newsletters, and sponsorships
- Support performance marketing initiatives in partnership with internal teams and agencies
- Launch and optimize always-on and campaign-driven programs that drive qualified pipeline
- Build and execute outbound and integrated campaigns aligned to product, sales, and field priorities
- Partner with SDRs and Sales on messaging, targeting, and follow up
- Improve website performance through landing page optimization, experimentation, and conversion rate optimization
- Partner with Product Marketing and Brand on messaging, positioning, and creative
- Use data to identify friction points and opportunities across the funnel
- Build and manage campaigns, workflows, lists, and reporting in HubSpot
- Maintain clean data, accurate attribution, and reliable reporting
- Partner with Marketing Ops to scale processes and improve efficiency
What We're Looking For
- 3 to 7 years of experience in demand generation, growth marketing, or performance marketing roles
- Strong hands-on experience with HubSpot, including campaigns, workflows, and reporting
- Comfortable running ads or supporting paid media programs across channels like LinkedIn and Google
- Data-driven with strong analytical and problem-solving skills
- Curious, proactive, and eager to learn new channels and approaches
- Able to balance strategy and execution in a fast-paced environment
- Strong communicator who collaborates well across teams
Benefits:
💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits
🧑💻 Autonomous Work Environment
🖥️ Office Setup Reimbursement
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
