Designer, Human Interface Design - Commerce

Description
The Role
As a Designer within the Human Interface Design team, you will create world-class digital experiences that span web, mobile, and in-vehicle platforms. You own key initiatives end-to-end - from problem definition through delivery - and ensure design solutions are both elegant and executable.
You partner deeply with peers in product, engineering, and research, influencing design direction through both craft and insight. You bring structure to ambiguous problems, drive decisions through clarity, and contribute to the evolution of GM's design systems and processes.
What You'll Do

• Deliver high-quality interaction and visual design solutions across multiple platforms.
• Translate user insights and business goals into clear design strategies.
• Partner with Product and Engineering to define requirements, flows, and success measures.
• Participate in and often lead critiques, design reviews, and collaborative workshops.
• Contribute to the growth and maintenance of GM's design system and standards.
• Support and guide junior designers through feedback and modeling best practices.

Your Skills & Abilities (Required Qualifications)

• 5-7 years of professional experience designing digital products or services.
• A portfolio showcasing strong UX and interaction design work with measurable results.
• Proficiency in Figma and fluency in modern design workflows.
• Excellent communication and storytelling abilities.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Degree in Design, HCI, or related field.
• Experience in designing digital products, mobile apps, ecommerce platforms, and cross-channel experiences.
• Deep expertise in product design with a strong foundation in UX principles, usability heuristics, and customer-centric design thinking.
• Experience designing for complex commerce platforms, including both net-new features and iterative improvements based on user data and business insights.
• Ability to elevate the overall UX quality of digital products through strategic design decisions, industry best practices, and a strong sense of visual and interaction design.
• Skilled in leveraging qualitative and quantitative research to inform design direction and optimize user flows for conversion, retention, and engagement.
• Comfortable navigating ambiguity and driving clarity in fast-paced environments, especially when evolving legacy systems or launching new ecommerce capabilities.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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