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Forethought

DevOps Engineer

Sorry, this job was removed Sorry, this job was removed at 12:02 a.m. (PST) on Tuesday, Jul 08, 2025
In-Office or Remote
2 Locations
In-Office or Remote
2 Locations

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Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

What You'll Be Doing (Responsibilities): 
  • Architect, implement, and manage environments in Kubernetes and AWS
  • Design and implement better processes for deployment and management of environments
  • Continually improve architecture and processes, and write great documentation
  • Work closely with Engineers and Project Managers
  • Improve and maintain installation and configuration procedures
  • Provide during- and after-hours support
Who You Are (Skills): 
  • 3+ years of experience in a DevOps Engineering role or similar
  • AWS (EC2, EKS, Elasticache, RDS, OpenSearch, etc)
  • Experience in container management platforms (Kubernetes) and GitOps tools (Fluxcd)
  • Fluent in Python or Golang
  • In-depth experience building CI pipelines from the ground up
  • Proficiency in managing cloud-based infrastructure.
  • Expertise in designing and troubleshooting distributed systems.
  • Strong communicator, both written and spoken.
  • Git workflow
  • Experience with data infrastructure is a plus; Spark (EMR on EKS), Dagster, DBT.
What You Get (Benefits):
  • A chance to be an early member of a hyper-growth startup with equity to match
  • An opportunity to help us define a new market within AI
  • Ability to solve challenging problems with a world-class team
  • A low ego company culture that is obsessed with feedback and helping each other grow
  • Hybrid in-office vs. remote structure that allows you to choose where you get your best work done
  • Competitive medical, dental, and vision coverage
  • Paid maternity, paternity & adoption leave
  • Unlimited paid time off

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
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