DevOps Engineer

ABOUT PLAUD AI

PLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD NotePin. By recording, transcribing, and summarizing real-life conversations, our solutions boost productivity and save time. Designed for precision and flexibility, whether in meetings or on the go, our products empower you to focus on creative, high-value work while AI handles the details.

We are a growing global team of hardware and software experts seeking advanced AI innovations that integrate with real-life user scenarios. Our newly established headquarters in San Francisco will collaborate with our teams in Shenzhen, Beijing, and Tokyo to extend AI benefits to users globally.

Visit https://www.plaud.ai to learn more.

WHY JOIN US

• Join a skyrocketing team where your impact drives success and your career reaches new heights, along with what we have achieved, as shared below.

• Global Leadership: Positioned uniquely to lead the future of work by leveraging innovative AI-driven devices and solutions.

• Founded in December 2021: Bootstrapped, profitable, and experiencing explosive growth.

• 10x Revenue Growth: Achieved 10x revenue growth for two consecutive years, reaching a $100 million run rate, with expectations for even greater expansion in 2025.

• Proven Product-Market Fit: Over 400,000 devices shipped globally since November 2023, with users engaging for an average of 30 hours per month to enhance productivity.

• New Initiatives: Expanding from consumer-focused products to industry-specific solutions and enterprise-level services.

• Loved by Professionals: Our products are trusted by professionals in sectors such as healthcare and sales, where conversations drive success.

ABOUT THE ROLE

We are seeking an experienced and proactive DevOps Engineer who will take charge of our cloud infrastructure and deployment pipelines. This role is critical to ensuring the high availability and resilience of our recording-to-text pipeline, privacy-sensitive data handling, robust security measures, and cost optimization initiatives. The successful candidate will collaborate across international teams and play a key role in evolving our AWS-hosted services, ensuring compliance with global standards and industry best practices.

WHO SHOULD APPLY

The ideal candidate will be a self-driven professional with a proven track record in managing complex cloud infrastructures, enhancing service stability, and leading cost reduction initiatives. You should have strong communication skills, an eye for security and compliance details, and be comfortable working in a dynamic, globally distributed team.

WHAT YOU WILL DO

Cloud Infrastructure Management:

• Design, deploy, and maintain scalable, secure, and cost-effective AWS infrastructures.

• Implement and manage CI/CD pipelines to support rapid deployment cycles while ensuring system stability and performance.

Data Privacy & Security:

• Develop and enforce robust security policies to safeguard sensitive data captured by our recording devices.

• Implement access control, encryption, and monitoring solutions to ensure compliance with data privacy regulations.

Service Stability and Reliability:

• Monitor system performance and develop proactive incident response strategies to maintain 24/7 operational uptime.

• Optimize resource usage and manage disaster recovery planning to ensure overall service resilience.

Cost Optimization:

• Analyze cloud usage and implement cost reduction measures without compromising performance or security.

• Identify and adopt innovative strategies to streamline operations and improve ROI on cloud resources.

Compliance & Best Practices:

• Ensure our services adhere to global compliance standards and industry best practices, including data handling and security protocols.

• Audit existing workflows and implement necessary changes to maintain alignment with regulatory requirements.

Collaboration and Communication:

• Act as a bridge between technical teams and stakeholders across different regions to ensure alignment and seamless integration of DevOps strategies.

• Document technical processes, develop training materials, and mentor junior team members on DevOps best practices.

Continuous Improvement:

• Keep abreast of emerging cloud technologies and industry trends, and integrate them into the existing infrastructure where applicable.

• Participate in post-incident reviews and propose system enhancements to prevent future occurrences.

WHAT YOU WILL BRING

Experience:

• 3+ years of experience in DevOps, system administration, or cloud engineering roles, preferably with a focus on AWS environments.

Technical Expertise:

• Hands-on experience with AWS services including EC2, S3, RDS, Lambda, CloudFormation, and more.

• Proficiency in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.

• Experience with container orchestration platforms like Kubernetes or ECS.

Security & Compliance:

• Deep understanding of data privacy, network security protocols, and regulatory compliance best practices.

• Proven track record in implementing robust security strategies and performing regular system audits.

Operational Excellence:

• Demonstrated ability to design and manage resilient CI/CD pipelines and automated deployment processes.

• Experience with monitoring, logging, and incident management tools (e.g., CloudWatch, Prometheus, Grafana).

Collaboration & Communication:

• Strong interpersonal skills with the ability to effectively communicate complex technical concepts to diverse audiences, including international teams.

Problem Solving:

• Excellent troubleshooting skills and the ability to quickly diagnose and resolve technical issues in a fast-paced environment.

Educational Background:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

GREAT TO HAVE

• Familiarity with OpenAI or similar AI processing frameworks, particularly in speech-to-text conversion and natural language processing workflows.

• Experience in multi-cloud environments (Azure, GCP) or hybrid cloud deployments.

• Prior experience working in a startup environment with a focus on rapid scaling and operational agility.

• Exposure to DevSecOps practices, integrating security deeply into the continuous integration process.

• Ability to travel internationally as needed for team collaboration and training sessions.

WHAT WE OFFER

• Founding Team: Opportunity to be part of the founding team and have ownership and impact at a startup rocketship.

• Competitive Compensation: $130K-$190K base salary and performance bonus.

• Employee Friendly Equity: Equity for all full-time employees and early exercise of options offered.

• Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision.

• Paid Time Off: Unlimited PTO, plus 13 paid holidays. The final week of the year off.

• New Parent Leave: 12 weeks of paid time off to spend time with your new family.

• Hybrid Office: Minimum of 3x in office per week.

• Professional Development: $1,500 per year for coaching, courses, workshops, conferences, etc.

• Gear: New hires are equipped with their choice of new top-of-the-line laptop with all the upgrades.

• Retirement Planning: 401(k) plan for US employees with company matching.

• Company Offsites: Bi-annual offsites to bring our team together and celebrate our achievements.

• Perks: Best office equipment. Pet-friendly office. Free office drinks and snacks.

HOW TO APPLY

If you're passionate about building impactful products and want to be on the ground floor of a fast-growing company, we invite you to bring your expertise and vision to help shape the future of PLAUD AI. PLAUD Inc. is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.