Digital Product Manager – Identity & Access Management

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

As the Digital Product Manager for the Customer Digital Identity (CDI) team within the Identity and Access Management (IAM) program, you will lead strategy and execution for enterprise-wide access control capabilities. This includes shaping secure, scalable solutions for authentication, authorization, and user access experiences. You’ll collaborate across cybersecurity, IT, UX, and business teams to deliver intuitive platforms that reduce friction and improve operational efficiency.

The CDI team plays a pivotal role in advancing IAM initiatives across the organization, including customer identity and access management. In partnership with engineering and product leadership, you will define strategic direction, manage roadmaps and performance outcomes, and drive adoption of integrated access solutions that support the enterprise’s broader security and digital transformation goals.
The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products ensuring they meet the needs of the customers and align with the company’s strategic goals. This role requires a blend of strategic thinking, technical understanding, and business acumen.
A career as a Digital Product Manager is both challenging and rewarding, offering the opportunity to innovate and shape the future of digital products. Ideal candidates are strategic thinkers with strong technical and communication skills, capable of driving product success in a fast-paced environment.

Key Responsibilities 

• Product Strategy and Vision: Develop and communicate the vision and strategy for digital product/s. 

• Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. 

• Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products. 

• Roadmap Management: Create and continuously maintain a product roadmap that aligns with business goals and customer needs. 

• Ongoing Management: Work with the Digital Product team to write & groom stories, prioritize, and manage the backlog. 

• Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. 

• Stakeholder Communication: Communicate product progress and updates to internal stakeholders and external partners. 

• Budget Management: Manage product budgets and resources efficiently. 

• Customer Feedback: Gather and analyze customer feedback to continually improve the product. 

Qualifications

• 3 years’ experience as a Digital Product Manager
• 3 years’ experience with authentication/identity management solutions in the digital channels.

• Experience with Agile methodologies and product management tooling. 

• Technical Skills: Understanding of development processes, human centered design, UX/UI design, and Identity and Access Management concepts and technologies.

• Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions. 

• Communication Skills: Excellent verbal and written communication skills. 

• Leadership: Proven ability to lead and inspire cross-functional teams. 

• Problem-Solving: Strong problem-solving skills and creativity in finding solutions. 

• Experience with authentication/identity management solutions in the digital channels.
• The ability to identify high-impact authentication/identity management use cases and translate them into a clear product vision.

Desirable Skills

• Previously held a leadership/coaching position within a global cross functional team

Skills

Agile Methodology, Authentication, Business Case Analyses, Coaching, Collaborating, Data Analysis, Identity Access Management (IAM), Product Management, Product Management Leadership, Product Roadmap, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking

Compensation

Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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