Director of Account Management, Latin America

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.
We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We're looking for a senior partnerships leader to own and expand Remitly's partner ecosystem in Latin America. As Director of Partnerships for Latin America you will be responsible for defining and executing the regional partnerships strategy, building and deepening relationships with banks, aggregators, and FinTechs to deliver durable growth and operational excellence.

You will report to the VP of Partnerships for Latin America and collaborate closely with senior leaders across Product, Treasury, Legal, Compliance, and Operations. You will directly lead high-impact partner relationships and strategic initiatives that shape Remitly's growth in the region.

You Will:

• Own and drive the LAC partnerships strategy, aligned with Remitly's global objectives, balancing near-term performance with long-term expansion.

• Manage and deepen executive-level relationships with top partners, influencing strategic direction, co-creating products, and driving growth initiatives.

• Negotiate complex and high-value agreements, including commercial, operational, and product terms, ensuring sustainable economics and long-term alignment.

• Represent Remitly externally with partners, regulators, and industry stakeholders, positioning the company as a trusted and innovative leader.

• Collaborate cross-functionally with product, treasury, and operations leaders to expand partner capabilities, enhance customer experience, and enable new services.

• Identify and pursue new opportunities that strengthen our network, improve cost efficiency, expand reach, and unlock incremental revenue streams.

• Proactively identify, assess, and manage risks across financial, regulatory, operational, and reputational dimensions, ensuring governance and compliance are embedded in partner management.

You Have:

• 10+ years of experience in strategic partnerships, business development, or account management, with strong exposure to financial services or payments.

• Deep expertise in cross-border payments and consumer money transfer in Latin America, with a proven track record of driving business outcomes.

• Experience owning executive-level partner relationships with banks, fintechs, or payment providers.

• Strong strategic thinking, commercial acumen, and problem-solving skills, with the ability to anticipate trends and position Remitly for success.

• Excellent negotiation and communication skills, with the ability to influence diverse stakeholders across commercial, product, legal, compliance, and operations.

• Proven ability to drive complex initiatives cross-functionally without direct authority.

• Comfort operating independently in a fast-paced, high-growth environment.

• Native or Bilingual fluency in Spanish

• Bachelor's degree required; MBA or advanced degree strongly preferred.

• Willingness to travel up to 50% across the region.

Compensation details.

The starting base salary range for this position is typically 184,000-207,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off

• Health, dental, and vision + 401k plan with company matching

• Paid parental, medical, military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education and travel benefits 

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our "Connected Work Culture" fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team’s specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.