Director of AI Platforms & Agentic Systems

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

About the Role
Epiq is seeking an accomplished Director of AI Platforms & Agentic Systems to lead the strategic direction, execution, and scaling of Epiq’s AI ecosystem within legal services. This pivotal role is responsible for architecting and operationalizing a robust, extensible, and compliant AI platform that empowers teams to deliver AI-driven workflows across cyber incident response, compliance, investigations, and litigation.

As a technical leader, the Director will blend architectural vision, people leadership, and cross-functional execution. This position will define how AI is built, governed, and scaled at Epiq, while enabling Principal and Senior Engineers to deliver impactful solutions.

Key Responsibilities

• AI Platform Strategy:
  • Define and evolve Epiq’s agent-based AI platform strategy, leveraging frameworks such as CrewAI, Dify, LangGraph, and MCP-based tool orchestration.
  • Establish the long-term technical vision for agent ecosystems, including standards for tools, workflows, memory, evaluation, observability, and governance.
  • Translate business priorities across legal domains into a cohesive, scalable AI platform roadmap.
• Systems Scaling:
  • Ensure AI solutions progress from pilot to production to platformized capabilities, minimizing one-off implementations.
  • Develop architectural guardrails and reusable components to enable consistent delivery across teams and regions.
  • Champion compliance-by-design AI, emphasizing auditability, explainability, and human-in-the-loop controls.
• Team Leadership:
  • Build, lead, and mentor a high-performing team of Principal, Senior, and Staff AI Engineers.
  • Set engineering standards, career development paths, and operating rhythms that balance innovation with reliability.
  • Act as a force multiplier—removing obstacles, resolving architectural tradeoffs, and accelerating team delivery.
• Cross-Functional Partnership:
  • Collaborate with Product, Legal SMEs, Security, Compliance, and Client Delivery to align AI capabilities with real-world legal workflows.
  • Engage directly with strategic clients to provide technical guidance, participate in roadmap discussions, and establish technical credibility.
  • Represent Epiq externally with partners, vendors, and academic institutions.
• Operational Excellence:
  • Own and report on AI platform metrics, including adoption, reliability, cost efficiency, quality, and business impact.
  • Advance LLMOps/MLOps maturity across environments, focusing on evaluation, monitoring, rollback, and governance.
  • Make informed build-vs-buy decisions for models, tools, and platforms with a clear ROI focus.

Qualifications

• Leadership & Scope:
  • Minimum 12 years of experience in software engineering, AI systems, or platform engineering.
  • At least 5 years in technical leadership roles (Director, Senior Manager, or equivalent) with responsibility for multi-team delivery.
  • Proven track record of scaling platform teams beyond single product teams.
• AI & Platform Expertise:
  • Deep understanding of agent-based AI systems, tool orchestration, and workflow automation.
  • Hands-on experience with agent frameworks (e.g., CrewAI, Dify, LangGraph, AutoGen) and familiarity with MCP or similar protocol-based architectures.
  • Demonstrated ability to define and enforce architectural standards across teams.
• Cloud, SaaS, and Operations:
  • Extensive experience with cloud-native SaaS platforms (AWS, Azure, or GCP).
  • Strong knowledge of multi-tenant architectures, security, reliability, and cost controls.
  • Experience operationalizing AI in regulated or high-risk environments is strongly preferred.
• Communication & Influence:
  • Exceptional ability to communicate complex technical concepts to executive leadership, clients, and regulators.
  • Skilled at balancing speed, safety, cost, and quality in decision-making.
  • Strong collaboration skills across product, engineering, legal, and go-to-market teams.

Why Join Epiq?
As Director of AI Platforms & Agentic Systems, you will define how AI is built and scaled across one of the world’s leading legal services platforms. You will own both strategy and execution—shaping an AI ecosystem that empowers innovation internally and externally.

#LI-KS1

The Compensation range for this role is 250,000 to 375,000.00 USD annually and may be eligible for an annual bonus.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Must be authorized to work in the United States for any employer. 

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.