Expert VA LLC Logo

Expert VA LLC

Director of Business Systems & Automation

Posted 8 Days Ago
Remote
Hiring Remotely in USA
Senior level
Remote
Hiring Remotely in USA
Senior level
Lead design and improvement of business systems, workflows, automation, and AI-driven productivity. Partner with executives to build dashboards, implement automation, and mentor a small technical team to increase operational visibility and scalability.
The summary above was generated by AI

This is a remote position.

We're looking for a leader who enjoys solving business problems through systems, technology, automation, and AI.

This isn't an IT support role.

It isn't about maintaining software.

It's about designing how an organization works.

If you've ever looked at a process and thought, "There's a better, faster, smarter way to do this," you'll probably enjoy this role.

You'll work directly with the CEO and leadership team to improve workflows, automate repetitive work, increase visibility across the business, and help build a more scalable organization.

What You'll Own
  • Design and improve the systems that power the business

  • Simplify workflows and eliminate manual processes through automation

  • Improve how teams collaborate, communicate, and access information

  • Build dashboards and reporting that help leaders make better decisions

  • Identify opportunities to use AI and automation to improve productivity

  • Lead business systems initiatives from idea through implementation

  • Partner with leaders across the organization to solve operational challenges

  • Lead and mentor a small technical team



RequirementsWhat We're Looking For

We're looking for someone who has successfully improved how organizations operate.

You may be a great fit if you've:

  • Led business systems, automation, or digital transformation initiatives

  • Improved workflows across multiple departments

  • Built reporting or operational visibility for leadership teams

  • Introduced automation or AI that created measurable business improvements

  • Worked closely with executives to solve business—not just technical—problems

Technical Experience

Experience with some of the following is highly desirable:

  • Microsoft 365

  • SharePoint

  • Teams

  • Power BI

  • Power Automate

  • Microsoft Copilot

  • Business intelligence and reporting platforms

  • Workflow automation tools

  • AI productivity tools

You'll Thrive Here If You...
  • Think like a business leader first and a technologist second

  • Enjoy solving complex operational problems

  • Naturally look for ways to improve systems and processes

  • Can communicate equally well with executives and technical teams

  • Like building things that create long-term impact—not just quick fixes

Why Join Us?

This is a rare opportunity to shape how an entire organization operates.

Your work won't be measured by how many systems you maintain. It'll be measured by how much faster, smarter, and more effective the organization becomes because of the systems you build.

You'll have direct access to executive leadership, the freedom to recommend better ways of working, and the opportunity to leave a lasting impact across the business.



BenefitsBenefits

-100% Work from Home - 9 am - 6 pm EST - HMO

-Paid Leaves


Similar Jobs

4 Hours Ago
Remote or Hybrid
USA
55K-142K Annually
Mid level
55K-142K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills: ItilMicrosoft Teams
4 Hours Ago
Remote or Hybrid
USA
38K-88K Annually
Mid level
38K-88K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
Provide high-volume, phone-based technical support and real-time troubleshooting for hardware, software, network, and access issues. Create and manage incidents in ServiceNow or similar ITSM tools, escalate complex problems, collaborate with internal teams, and recommend process improvements while maintaining security, data privacy, and excellent customer service in a remote workspace.
Top Skills: Call Center TechnologiesHardwareHelp DeskItsmNetworkingRemote Support ToolsServicenowSoftwareTicketing Systems
6 Hours Ago
Remote or Hybrid
166K-290K Annually
Senior level
166K-290K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead product marketing for ServiceNow's telecommunications portfolio: craft messaging, drive releases and sales enablement, support deals with positioning and competitive insight, and embed AI-first workflows for scalable content and research.
Top Skills: Ai ToolsBssOssServicenow

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account