Director, Executive Compensation

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As the Director of Executive Compensation, you will be responsible for designing, implementing, and managing executive compensation at ServiceNow. Your role will be pivotal in ensuring ServiceNow continues to attract and retain the best leadership talent.
Key Responsibilities

• Lead the development of executive compensation strategies, including base salary, short- and long-term incentives, equity, and other executive rewards.

• Partner with senior leadership and the Compensation Committee to align executive compensation programs with business performance and our talent strategy.

• Conduct competitive market analyses using survey data and peer group comparisons.

• Monitor trends and regulatory changes in executive pay and recommend adjustments as needed.

• Prepare materials for Compensation Committee meetings, including executive compensation benchmarking and equity plan updates.

• Ensure compliance with SEC regulations, proxy disclosure rules, and internal governance standards.

• Oversee the administration of executive compensation programs, including our annual planning cycle, equity grants, and bonus payouts.

• Collaborate with Talent Acquisition, Legal, Finance, and Investor Relations on compensation-related matters.

• Serve as a trusted advisor to senior executives and HR partners on executive compensation matters.

• Support communication and change management efforts related to executive pay.

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Over 10 years of experience in compensation, with at least 5 years focused on executive compensation.
• Deep knowledge of U.S. executive pay regulations, proxy reporting, and governance practices.
• Strong analytical and financial modeling skills, with proficiency in Excel and Workday.
• Experience working with Compensation Committees and senior leadership.
• Excellent communication and presentation skills.
• Preferred candidates will have experience in the technology industry.
• Independent thinker and strong team player who enjoys working in a collaborative and innovative environment.
• Excellent communication skills, able to convey complex ideas clearly and concisely both verbally and in writing.
• Ability to multitask and manage multiple projects simultaneously.

JV20
For positions in this location, we offer a base pay of $170,200 - $297,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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