Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for a strategic, commercially minded Director of Insight & Consultancy to help us build and scale our U.S. insight practice by delivering best-in-class measurement, evaluation, and strategic advice to the world’s top enterprise brands.
As our first Director of Insight & Consultancy, your mission will be to own the delivery and growth of our insight consultancy services in the US. You’ll lead a high-performing team, shape new offerings, partner cross-functionally, and work closely with clients to turn data into actionable recommendations. This is a great opportunity for someone energized by building a practice, leading a team, and influencing strategic direction from day one.
What you’ll do:- Own the commercial growth of our insight services, including revenue forecasting, and upsell strategy and execution
- Own and deliver on insight revenue targets, through farming the Muck Rack client base and identifying new business insight opportunities
- Define and refine methodologies, service tiers, and deliverables for client insights
- Partner with Sales on RFPs, pitches, and client meetings to win and expand insight business
- Act as executive sponsor on key insight accounts and lead delivery for enterprise clients, often presenting to senior comms people and the C-suite
- Develop scalable tools and playbooks for insight delivery with Production and Product teams
- Represent Muck Rack in client meetings, industry events, and thought leadership efforts
- Build and lead Muck Rack’s U.S.-based insight & measurement consultancy team
- Revenue growth and client expansion within the Insight business unit
- Client satisfaction and retention across enterprise insight accounts
- Quality and impact of insight deliverables and methodologies
- Effective team management and talent development
- External visibility through thought leadership, panels, or industry contributions
- 8+ years of experience in media intelligence, comms measurement, or PR analytics
- Proven success leading client-facing insight or analytics teams
- Strong commercial acumen with experience driving revenue or productizing services
- Excellent communicator who can distill complex data into actionable client insights
- Familiarity with measurement tools, industry frameworks, and competitor offerings
- Experience working cross-functionally in a SaaS, startup, or agency environment
- Passion for strategic communications, reputation management, and storytelling with data
Here’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.
- Intro call with a member of our Talent Team
- A video interview with the Hiring Manager
- Peer interviews with future teammates
- Skills assessment (3 hours max)
- Final call(s) with executive team member(s)
In the US, the base salary for this role is between $150,000 and $175,000+, depending on skills and experience. Total compensation for this role consists of base salary, variable compensation, and equity.
We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
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