Director, Marketing Operations

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

As the Director, Marketing Operations, you will report directly to the VP of Growth Marketing and play a critical leadership role. You will work closely with our Marketing and Sales leaders to develop key market, strategic and operational insights that will shape the direction of the demand generation team and accelerate our growth. You will work hand-in-hand with our inside sales team to review lead scoring, SLAs, and target conversion rates from inquiry through closed-won business. Where we are not hitting our goals, you will delve into the data to make a recommendation for how we improve the process.

You will:

• You will fine-tune processes and rules of engagement for how all parts of the business work with marketing operations and ensure those processes are followed and SLAs on requests are met.

• You will manage the Growth Marketing budget and vendor relationships.

• You will work closely with sales operations, sales excellence, and demand gen to collaborate, develop strategy and execute on our GTM model.

• You will have a small team and understanding of where the biggest gaps are so you can strategically build out the team as needed. 

• If you enjoy developing insights for execution of strategic initiatives that will impact a rapidly growing company we’d like to talk with you!

About you: 

• You have experience working on a best-in-class and/or award-winning marketing operations team.

• You are collaborative and can lead a cross-functional team to drive alignment between marketing, product marketing, inside sales and sales.

• You have experience building and maintaining strong relationships between marketing, sales, sales ops and IT.

• You have a deep understanding of current marketing operations and analytics trends as well as how to leverage cutting-edge tools to drive revenue.

• You have the ability to formulate a clear and detailed picture of our market opportunity and our target customers to directly impact our GTM strategy. 

• You have experience analyzing marketing and inside sales business performance and be able to use data to influence and drive continuous improvements to the business that accelerates our growth.

• You have experience building marketing waterfalls, defining SLAs and exit criteria.

• You are a strong data storyteller.

• You have a proven track record of project management, process improvement and driving positive results.

• You have extensive knowledge on the tech stack including Salesforce, Marketo, Demandbase, Drift, and others. 

• You have 8+ years of marketing operations experience

• Learn from the best: Work alongside experienced MOps leaders and learn enterprise-scale marketing operations

• Expand your skill set: Exposure to best-in-class MarTech stack and complex B2B marketing challenges

• Career progression: Clear path from Specialist → Senior Specialist → Manager in a growing organization

• Professional development: Budget for certifications (Marketo Architect, Salesforce Advanced Admin) and training

• Meaningful work: You're not just executing tasks—you're building the operational foundation that powers LiveRamp's growth

• Immediate impact: Join during a transformation period where your contributions will shape the future of the team

• Visibility: Work closely with senior leaders and have your work seen across Marketing and Sales organizations

• Collaborative environment: Work with smart, supportive colleagues who value precision, curiosity, and continuous improvement

Innovation-focused: Encouraged to experiment, test new approaches, and challenge the status quo

The approximate annual base compensation range is $167,000 to $261,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

• People: Work with talented, collaborative, and friendly people who love what they do.

• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 

• Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

• Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.  Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.

• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.  Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

• RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. 

California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.