Director of Vertical Markets - Public Safety

The Vertical Market Director is the strategic owner and overall leader of the Public Safety vertical market at Convergint. This role defines and drives the vertical vision, strategy, and long-term growth plan, aligning internal teams and external partners to deliver differentiated customer outcomes and sustained revenue growth.

As the senior leader for the market, the Director sets priorities, allocates focus, and leads a team of Vertical Market Managers and Subject Matter Experts who execute and operationalize the strategy across Convergint Technology Centers (CTCs). The role serves as the executive voice of the Public Safety vertical, internally and externally, while consistently modeling Convergint’s Values and Beliefs.

Key Responsibilities

• Own and define the Public Safety market strategy, including target sub-verticals, customer segments, solution focus, and partner ecosystem.
• Develop multi-year roadmaps aligned to Convergint’s growth objectives and investment priorities
• Lead, coach, and develop Vertical Market Managers; establish operating rhythms and performance expectations.
• Act as the senior leader and subject matter authority for the Public Safety vertical with customers, partners, and industry associations.
• Align Sales, Service Operations, Enablement, Marketing, Finance, and CTC leadership around the Public Safety vertical strategy.
• Guide differentiated solution and bundle development that addresses critical customer outcomes.
• Support high-impact, complex opportunities through executive-level engagement and strategic deal guidance.
• Define and track vertical-level KPIs including revenue growth, margin, pipeline health, wallet share, and market expansion.
• Provide regular executive updates on vertical performance, risks, and opportunities.

Key Competencies and Skills

Core Competencies:
• Executive-level vertical market leadership and credibility.
• Deep understanding of customer business drivers, regulatory environments, and market dynamics.
• Strong business acumen with a balance of strategy, execution, and financial performance.

Technical Skills:
• Strong understanding of security, life safety, and vertically relevant technologies.
• Ability to translate complex market insights into scalable strategies and programs.
• Executive communication skills across written, presentation, and interpersonal settings.

Behavioral Skills:
• Strategic, visionary leader who inspires and aligns teams.
• Influential collaborator within a matrixed organization.
• Results-oriented, accountable, and comfortable driving clarity amid complexity.

Qualifications

Education:
• Bachelor’s degree required; advanced degree preferred.
• Business, technology, engineering, or vertically relevant field preferred.
Experience:
• 10+ years in technology, security, or vertically aligned industries.
• 5+ years in senior leadership roles with responsibility for strategy, revenue growth, and people leadership.
• Proven success building and scaling Public Safety market strategies across distributed sales organizations.

Scope and Impact

This national leadership role supports U.S.-based CTCs and vertical sales teams. The Vertical Market Director directly influences strategic direction, investment decisions, and execution across the organization, with measurable impact on $50M–$250M+ in annual vertical revenue, market positioning, and long-term growth.

Work Environment

Remote role with up to 50% travel, including in-person enablement sessions, client events, strategic meetings, and national industry forums. Regular virtual attendance in team meetings, vertical leadership calls, and regional planning sessions is expected.

Performance Metrics

Achievement of vertical revenue and margin growth targets.
Successful execution of vertical strategic initiatives.
Performance and development of direct reports.
Consistent adoption of vertical strategy across CTCs.
Strength of strategic partner and market relationships.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

This position is expected to remain open until 2/6/26.

The expected compensation range for this position is between $165,000-200,000, depending on experience.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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