Director, Voice Product Management

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
Are you ready to lead the lifecycle management and strategic development of our Home Phone and Business Voice product lines as the Director of Voice Product Management? In this role, you'll define Spectrum's product roadmaps, drive enhancements for operational efficiency, and ensure regulatory compliance. You'll also lead and develop your team while navigating a highly matrixed environment with stakeholders across Engineering, Operations, Billing, Marketing, product management, and vendors.
WHAT OUR PRODUCT MANAGEMENT DIRECTORS ENJOY MOST

• Deeply understand industry/technology/consumer/competitive trends and translate into actionable & practical product roadmaps, then implement in a manner that is on time.
• Develop strategic roadmap working with Research, Competitive Intelligence Group and Corporate Finance to develop business plans and projections.
• Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
• Develop clear & concise performance tracking tools to focus attention on areas requiring improvement.
• Drive cross product applications and be accountable for revenue and cash associated with those initiatives.
• Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering to design corporate guidance for pricing and packaging strategies and coordinating creation and usage of package codes for systems.
• Key liaison with Procurement, Engineering, Marketing and Operations roles to assess and plan for cross product and emerging applications needs to include but not limited to, spearheading cross-functional meetings and conference calls, and meeting with vendors to assess their production capabilities.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Education:
  • Undergraduate degree and/or equivalent experience required
• Experience:
  • 5+ years of Consumer Product management
  • 5+ years of Related industry experience
• Skills:
  • Extensive Product Management, material P&L accountability, and/or Corporate Strategy experience
  • Cable, Internet, and/or Web 2.0 industry experience
  • Requires strategic thinking, deep analytical, and executive presentation/ communication skills
• Travel Ability:
  • Office Environment
• Schedule:
  • Full Time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Preferred Qualifications

• Education:
  • Prefer technical degree related to the telecommunications field, individual coursework related to telecommunications field, attendance of telecommunications seminars
• Experience:
  • Experience with mass migration projects that impact cross functional teams
  • Technical knowledge of IMS Voice Platforms and feature sets

#LI-KB2
SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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MPD730 2025-54201 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-24 10:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.