eCommerce Account Manager – Big Box Retailers

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

At Solenis we’re reimagining pool and spa essentials to better serve today’s consumers.  With a portfolio of trusted brands, we innovate, manufacture, and distribute category-leading products with a commitment to quality, sustainability, and growth. As eCommerce continues to evolve the way shoppers discover and buy, we are building a best-in-class digital team to meet customers where they are—online. 

As E-Commerce Account Manager you will be responsible for driving the growth of our online sales with key big box retailers such as Walmart, Home Depot, Lowe’s, and Ace Hardware. You are required to be data-driven, commercially savvy individual with a deep understanding of the digital shelf, online merchandising, and retail media. You will partner cross-functionally to execute strategy, optimize performance, and deliver best-in-class online experiences that convert.

Key Responsibilities

• Serve as the primary point of contact for managing e-commerce business at designated big box retail accounts.
• Own and manage eCommerce P&L; drive sales, forecast accuracy, trade spend effectiveness, margin management, and product listings.
• Leverage retail media and sponsored ads to drive traffic and sales, managing budgets and performance (Orange Apron Media, Lowe’s Media Network, Walmart Connect, etc.)
• Lead joint business plans, in partnership with sales and marketing, aligning on targets, growth levers, and innovative launches. 
• Analyze and report on key performance indicators (KPIs) including sales, traffic, conversion, and market share.
• Collaborate with retailers to optimize product content, search rankings, reviews, and digital merchandising.
• Partner with internal teams (marketing, supply chain, finance, and analytics) to ensure alignment on pricing, promotions, inventory, and fulfillment.
• Identify and pursue new growth opportunities, such as product launches, category expansion, and exclusive digital campaigns.
• Stay current on industry trends, retailer capabilities, and competitive activity to proactively adjust strategies.

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• 3–5 years of experience in e-commerce, digital marketing, or account management, preferably within the CPG or retail industry.
• Strong experience of ideally one big box retailer ecosystems (e.g., Walmart.com, HomeDepot.com, Lowes.com).
• Proficiency with retail analytics, content platforms, media and e-commerce tools. (e.g. Syndigo, Walmart Connect, OAM, LMN, etc.)
• Demonstrated success in managing complex accounts and driving top-line growth.
• Excellent communication, collaboration, and presentation skills.
• Strong analytical mindset with attention to detail and ability to synthesize insights into action.

What We Offer:

• Competitive compensation and performance-based bonuses
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• An inclusive culture with a growth mindset and a passion for innovation
• A fast-paced, digitally forward team that’s shaping the future of commerce for some of the world’s most trusted brands in the pool and spa market.

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We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com